Christine Crum
Saint Augustine,FL
Summary
Highly-motivated and hardworking professional with customer service, multitasking and management abilities. Strategic-thinking leader through adaptability, exceptional interpersonal skills, expanding network connections and persuasively introducing products. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Jack of All Trades
Weedman's Grocery
Saint Augustine, FL
03.2022 - 04.2024
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services in person & over the phone.
- Conducted verifications to ascertain customers' eligibility for buying alcohol or tobacco products.
- Supervised and trained new employees on proper preparation techniques, job duties, company procedures and policies.
- Assigned tasks to employees and monitored progress of projects.
- Performed routine money counts in cash drawer during shifts, verifying accuracy of totals and maintaining appropriate coinage.
- Handled cash transactions accurately and effectively.
- Supported vendor operations to ensure smooth business transactions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed inventory by organizing and restocking shelves when necessary.
- Ensured sanitation of all areas including kitchen equipment and store surfaces.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Landscape Designer and Installer
Oak&Ivy
Saint Augustine, FL
03.2020 - 10.2021
- Designed and created detailed landscape plans incorporating hardscapes, softscapes, and other features.
- Created 3D visuals to show clients the potential of their outdoor spaces.
- Researched various plants, trees, shrubs and flowers to determine which are best suited for each project.
- Attended trade shows related to the industry in order to stay up-to-date on new products and services available.
- Answered customer questions regarding care and general knowledge of landscape.
- Recorded services rendered, materials used and charges assessed on specified forms.
- Planted trees, shrubs, flowers, and other plants according to design plans.
- Worked with clients to understand their needs and preferences regarding the desired outcome of the project.
Sales Administrative Assistant
Champion Brands Inc
Jacksonville, FL
08.2016 - 08.2019
- Streamlined customer service operations to increase efficiency and reduce response time.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Maintained accurate records of all sales activities, including client contact information, orders placed, and product availability.
- Compiled reports on sales performance metrics for management review.
- Prepared monthly financial reports outlining progress towards business goals.
- Attended & distributed meeting notes and assigned follow-up actions.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Generated sales orders and managed invoice processing for sales representatives
- Developed, tracked, and distributed incentive reports for Chain Managers
- Assisted the Director of Sales and managers with any pricing updates and/or issues
- Effectively handled submission of chain pricing information and promotions across multiple portals using excel format, meeting all specified deadlines
- Provided direct support to the sales team, managers, and Director of Sales
Education
Certified Nursing Assistant -
Concorde Career Institute
Jacksonville, FL07-2005
Some College (No Degree) - General
St. Johns River State College
Saint Augustine, FLSkills
- Strong Work Ethic
- Self Motivation
- Reliability
- Team Player
- Multitasking
- Effective Communication
- Problem-Solving
- Safety awareness
- Quality Assurance
- Active Listening
Timeline
Jack of All Trades
Weedman's Grocery
03.2022 - 04.2024
Landscape Designer and Installer
Oak&Ivy
03.2020 - 10.2021
Sales Administrative Assistant
Champion Brands Inc
08.2016 - 08.2019
Certified Nursing Assistant -
Concorde Career Institute
Some College (No Degree) - General
St. Johns River State College
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