CHRISTINE DERBA
Nashua,NH
Summary
Hardworking and reliable with strong ability in communication. Offering leadership and impeccable customer service skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Fashion and Jewelry Manager
The Paper Store
08.2022 - Current
- Set up Floor sets and statements both according to company guidelines and items we had available
- Coached and guided team members in assisting customers in finding gifts and increasing sales.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained energy and enthusiasm in fast-paced environment.
Beaty Supervisor/Sales Lead
Victoria's Secret & PINK
11.2021 - 08.2022
- Recommended merchandise based on expert product knowledge and client preferences
- Capitalized on upselling opportunities for additional products and services to increase sales numbers
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
- Delegated daily tasks to team members to optimize group productivity
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
- Reconciled daily transactions, balanced cash registers and deposited store's earnings at end of day
- Led team members to hit sales goals on a consistent basis.
Associate
Dunkin Donuts
05.2021 - 10.2021
- Maintained professional demeanor during interactions with customers and co-workers
- Maintained order and cleanliness of work areas to conform with health codes
- Followed food safety regulations pertaining to sanitation, food handling and storage
- Provided exceptional service to high volume of daily customers.
Education
Master of Arts - Clinical Mental Health
Merrimack College
North Andover, MA05.2024
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester05.2019
Bachelor of Science - Justice Studies
Southern New Hampshire University
Manchester05.2016
Associate of Science - Criminal Justice
Marian Court College
Swampscott05.2013
Skills
- Flexibility and Adaptability
- Problem-Solving
- Friendly and Outgoing
- Customer Engagement
- Customer Service
- Supervision & Leadership
- Customer Needs Assessments
- Department Resets
Timeline
Fashion and Jewelry Manager
The Paper Store
08.2022 - Current
Beaty Supervisor/Sales Lead
Victoria's Secret & PINK
11.2021 - 08.2022
Associate
Dunkin Donuts
05.2021 - 10.2021
Master of Arts - Clinical Mental Health
Merrimack College
Bachelor of Arts - Psychology
Southern New Hampshire University
Bachelor of Science - Justice Studies
Southern New Hampshire University
Associate of Science - Criminal Justice
Marian Court College
Similar Profiles
Emma ArcieriEmma Arcieri
Key Holder/Sales Associate at The Paper StoreKey Holder/Sales Associate at The Paper Store
Tobey VitoTobey Vito
Mentor/Influencer/Store Manager at The Paper StoreMentor/Influencer/Store Manager at The Paper Store
Daniel MulcahyDaniel Mulcahy
Sales Associate at The Paper StoreSales Associate at The Paper Store
Ryan TeeboomRyan Teeboom
Master Scheduler at Benchmark Electronics IncMaster Scheduler at Benchmark Electronics Inc
Analisa MolewiczAnalisa Molewicz
Senior Quality Assurance Specialist at ModernaTX, Inc.Senior Quality Assurance Specialist at ModernaTX, Inc.