Joeangel Hernandez
Olive Garden Restaurant
Stockton,CA
4
years of professional experience
Dependable customer service and operations professional with experience in cashiering, food service, warehouse work, and heavy equipment operation. Known for reliability, punctuality, safety, and attention to detail in fast-paced, team-based environments.
Detail-focused and dependable worker with a strong record in warehouse, food service, and equipment operation. Experienced in following safety procedures, supporting team goals, and maintaining clean, organized work areas. Ready to bring strong work ethic and accurate execution to a hands-on role.
Work History
Customer Service Cashier
3 Months- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Reconciled cash drawer and maintained accurate payment records throughout shift.
- Greeted guests promptly and provided friendly service during fast-paced restaurant rushes.
- Communicated orders clearly to kitchen staff to support timely food preparation.
- Restocked condiments, cups, and front-line supplies to keep service area ready.
- Maintained clean cashier station, dining area, and service counters to support food safety.
- Supported team members by managing multiple tasks while preserving speed and order accuracy.
- Answered customer questions about menu items, ingredients, and order modifications.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Prepared grilled menu items following recipe standards and portion guidelines
- Operated grill, flat top, and fry stations with safe food handling practices
- Monitored cook times and temperatures to ensure consistent food quality
- Managed multiple orders during peak service while maintaining efficient workflow
- Restocked station supplies and organized ingredients for smooth kitchen operations
Line Cook
7 Months- Operated grill, sauté, and fryer stations during fast-paced dinner service.
- Prepared menu items according to Olive Garden recipes and portion standards.
- Communicated with kitchen team to coordinate ticket flow and timing.
- Maintained clean, sanitary workstations and followed food safety procedures.
- Restocked ingredients and supplies to support uninterrupted meal preparation.
- Followed proper food handling practices to ensure consistent quality and freshness.
- Operated commercial dishwashing equipment to clean plates, utensils, and cookware efficiently
- Sorted and stacked clean items for quick kitchen access and organized storage
- Maintained sanitation standards by scrubbing surfaces, sinks, and food-prep areas
- Cleaned floors, restrooms, and common areas using standard janitorial tools and supplies
- Disinfected high-touch surfaces to support sanitary, safe work environments
- Emptied trash and recycling containers, maintaining orderly facility conditions
- Refilled restroom supplies and restroom dispensers to keep amenities available
- Operated mops, vacuums, and cleaning equipment according to safety procedures
- Welcomed customers promptly and created positive first impressions at entrance.
- Guided guests to correct departments, services, and waiting areas.
- Monitored entrance flow and supported orderly customer traffic.
Warehouse Associate
1 Year 9 Months- Picked and packed auto parts orders accurately using handheld scanners and warehouse management systems.
- Loaded and unloaded shipments, verifying part numbers and quantities against receiving documentation.
- Restocked inventory locations to maintain organized aisles and efficient order fulfillment flow.
- Inspected products for damage and reported discrepancies to support inventory accuracy.
- Operated pallet jacks and material handling equipment to move stock safely throughout distribution center.
- Followed safety procedures and housekeeping standards to maintain clean, hazard-free work areas.
- Assisted teammates with high-priority orders and coordinated workflow to meet shipping deadlines.
- Trained new associates on picking, packing, and stocking procedures for consistent daily operations.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Heavy Equipment Operator
1 Year 10 Months- Operated excavators, bulldozers, and loaders to complete grading, excavation, and material movement tasks safely.
- Adjusted machine controls to achieve precise grade, slope, and trench specifications on construction sites.
- Maintained worksite safety by following excavation procedures, spotter signals, and protective equipment requirements.
- Inspected equipment before shifts, documenting defects and coordinating repairs to prevent downtime.
- Loaded, transported, and distributed soil, aggregate, and debris to support continuous site operations.
- Coordinated with foremen and crews to sequence equipment use and keep projects on schedule.
- Performed routine maintenance on heavy equipment, including fluid checks, lubrication, and cleaning.
- Trained new operators on safe machine handling, site awareness, and daily equipment checks.
- Operated the range of heavy equipment on a regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Removed debris and leveled ground to prepare job sites for construction projects.
Education
GED
Skills
Customer service
Customer satisfaction
Reliability and punctuality
Patience and composure
Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Flexibility adaptability
Dependable and responsible
Multitasking Abilities
Excellent communication
Critical thinking
Organizational skills
Calm under pressure
Problem resolution
Verbal communication
Order fulfillment
Customer interactions
Order processing
Point of sale operation
Customer safety
Picking accuracy
Goal oriented
Order accuracy
Cash handling
Order fulfillment
Order picking and processing
Mentoring and training
Quality control
Pick lists
Product identification
Stock replenishment
Light maintenance
Adaptability and flexibility
Reliable punctuality
Team collaboration
Manual handling
Barcode scanning
RF scanning devices
Packing and wrapping
Pallet wrapping
Shipping and receiving
Service efficiency
Order picking
Workplace organization
Sales transactions
Quick learner
Customer engagement
Menu knowledge
Point of sale accuracy
Customer service procedures
Team motivation
Order management
Customer feedback
Timeline
Customer Service Cashier
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Warehouse Associate
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Heavy Equipment Operator
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08.2022 - 06.2024Read More
Peterson Alternative Center of Education
GED
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