Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Dugan

Charlotte,NC

Summary

Motivated cashier and stocker with over 11 years of experience in Retail. Accomplished various tasks including POS software and customer service, maintaining sales floor and inventory management. Adept at multitasking to achieve individual and team goals. Committed to quality and excellence. Cheerful when assisting customers and coworkers.

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

12
12
years of professional experience

Work History

Stock/ Logistics Associate

Nordstrom Rack
09.2023 - Current
  • Receive freight, unload/unpack average of 167 cartons daily. Deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in timely manner following quality standards
  • Prepare and ship customer's orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Cashier/Sales Floor Associate

Nordstrom Rack
Charlotte, NC
10.2013 - 09.2023
  • Assist customers with variety of transactions through seamless and friendly experience
  • Demonstrate expertise in all technologies used in store environment
  • Inspire trust, teamwork and positive team relationships
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Defuse customer situations and provide resolution in timely and effective manner
  • Ensure security and privacy of customer information through education, compliance and resolution of issues
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards

Data Intake Specialist

Lash Group
10.2012 - 01.2013
  • Contract position
  • Achieved daily goals of processing 10 electronic forms and documents per hour to patients' medical records to
    verify benefits coverage
  • Consistently maintained high degree of accuracy with data
  • Complied with HIPPA regulations on patient privacy, procedures and policies in a fast paced environment

Medical Administration Internship

Shiland Family Practice
01.2012 - 03.2012
  • Performed front office clerical duties: copies, faxes, mail processing, and assisting medical staff.
  • Maintained medical paper charts: promptly retrieved and delivered files to all areas
  • Assisted with patient check out allowing for shorter wait time
  • Assisted with accounts payable and attendance records.
  • Restructured office filing system to increase effectiveness

Education

Associate of Applied Science in Health Science - Medical Administration

ECPI University
Charlotte, NC
05.2012

Skills

  • Warehouse Operations
  • Inventory Management
  • Stock replenishment
  • Product Knowledge
  • Retail Merchandising
  • Customer Service
  • Money handling abilities
  • Work Ethic and Integrity
  • Active Listening

Timeline

Stock/ Logistics Associate

Nordstrom Rack
09.2023 - Current

Cashier/Sales Floor Associate

Nordstrom Rack
10.2013 - 09.2023

Data Intake Specialist

Lash Group
10.2012 - 01.2013

Medical Administration Internship

Shiland Family Practice
01.2012 - 03.2012

Associate of Applied Science in Health Science - Medical Administration

ECPI University

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Christine Dugan