Christine Erdman
Kankakee,IL
Summary
Experienced retail leader with a background in store operations, merchandising, and team training. Skilled in opening and closing procedures, cash handling, freight processing, and planogram execution. Known for improving customer service, supporting inventory control, and keeping sales floors organized and ready for business.
My extensive merchandising experience of 25 years goes hand in hand with my retail experience.
I have done many things in merchandising which includes display installation, dedicated service work. Team and individual resets, and store mapping.
Overview
6
6
years of professional experience
Work History
Sales Associate
Goodwill Industries of Southeastern Wisconsin Inc.
Bourbonnais, Illinois
03.2024 - Current
- I assist shoppers in locating appropriate products at Goodwill store.
- I complete cash register transactions while adhering to Goodwill checkout procedures.
- I have sorted and organized donated items while assigning prices according to Goodwill standards.
Assistant Store Manager
Dollar Tree
Kankakee, Illinois
01.2023 - 11.2023
- Supported Dollar Tree store operations and daily opening and closing procedures.
- Trained associates on customer service, register procedures, and store standards.
- Monitored cash handling, deposits, and safe reconciliation processes.
- Managed freight processing, stocking, and merchandise recovery across sales floor.
- Executed planograms, seasonal sets, and aisle merchandising for Dollar Tree.
- Managed the day-to-day operations of the store, including customer service, and inventory management.
Route Manager
Bulk Mail Delivery
Lansing, Illinois
02.2021 - 01.2023
- Managed bulk mail delivery routes across residential and commercial neighborhoods.
- Monitored driver assignments and route coverage for mail delivery teams.
- Maintained compliance with postal delivery standards and route safety rules.
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Trained new route staff on bulk mail handling and delivery procedures.
- Maintained accurate records of deliveries, invoices, and payments.
Education
High School Diploma -
Tinley Park High School
Tinley Park, IL12-1980
Skills
- Merchandising skills
- Visual merchandising
- Display installation
- Dedicated service work
Timeline
Sales Associate
Goodwill Industries of Southeastern Wisconsin Inc.
03.2024 - Current
Assistant Store Manager
Dollar Tree
01.2023 - 11.2023
Route Manager
Bulk Mail Delivery
02.2021 - 01.2023
High School Diploma -
Tinley Park High School