Nashia Hall
Charlotte,NC
Summary
I’m an outgoing, free spirit, goal oriented, and reliable person. I’m currently in college after graduating a year early from High School. Possessing tremendous customer service, communication, and time management skills. I am looking forward to a position that will provide me with the opportunity to utilize my skills and grow with a company.
Overview
8
8
years of professional experience
Work History
Sales Associate
Hertz Car Rental
04.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Customer Service Expert
Macy’s
12.2022 - Current
- Welcomed customers, offered to help locate items and suggested merchandise based on customer preferences, all while providing quality customer service.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of restocking.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Processed sales, merchandise returns and exchanges for customers, completed refund payments and or offered store credit.
Assistant
TillyBugs Daycare
06.2017 - 04.2023
- Maintained a safe environment for the children, while preparing meals throughout the day.
- Helped teach the children basic life skills, and prepare them for kindergarten.
- Helped maintain a sanitary environment while providing a nurturing, and caring environment.
Team Member
Chick-fil-A
08.2020 - 03.2021
- Providing excellent customer service while taking accurate orders, preparing beverages, and running orders.
- Maintaining a sanitary work environment
- Responsible for accurately handling cash or credit transactions
Education
undefined
Central Piedmont Community College
High School - undefined
Mallard Creek High School
06.2022
Skills
- Computer Skills
- Organization Skills
- Math and Proper English Skills
- Excellent Customer Service Skills
- Time Management Skills
- Sales Skills
- Merchandising Skills
- Communication Skills
- Driving Skills
Timeline
Sales Associate
Hertz Car Rental
04.2024 - Current
Customer Service Expert
Macy’s
12.2022 - Current
Team Member
Chick-fil-A
08.2020 - 03.2021
Assistant
TillyBugs Daycare
06.2017 - 04.2023
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Central Piedmont Community College
High School - undefined
Mallard Creek High School
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