Christine Fleming
Lafayette,IN
Summary
12 years with a focus in client-facing industries. Diligent with solid background in managing service operations and enhancing client satisfaction. Proven track record in streamlining processes, analyzing data, and resolving customer concerns promptly. Expertise in effective communication and analytical problem-solving.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Accounting Services Specialist
Inotiv
Lafayette, IN (Remote)
05.2022 - 08.2025
- Project Management of signed contracts in D365 Finance and Operations
- Project Level Budget Entry, Revenue Entry, & Expense Entry
- Analysis of Contract terms for Financial Invoicing
- Monthly Creation and Management of Invoicing and Revenue Projections
- Worked with supervisors in wording of Process Controls to ensure accuracy for auditing purposes
- Resolved customer inquiries and issues regarding Accounts and Invoices
Certified Baker
Panera Bread
Lafayette, US
01.2020 - 11.2021
- Worked efficiently to create, process, and ensure timely delivery of goods while multitasking processes
- Ensure up to date knowledge, including proper methodologies for preparing a wide variety of goods
- Ensured compliance with food safety regulations and sanitation standards.
- Consistently met daily production quotas while maintaining exceptional quality standards in all baked products.
Catering Supervisor
Au Bon Pain - Dining And Catering - Purdue University
West Lafayette, US
12.2018 - 01.2020
- Received, produced, designed, and delivered catering orders under time restrictive conditions
- Worked with student employees to organize, create, and set up orders for 200+ guests
- Supervised daily catering operations, ensuring adherence to quality and safety standards.
- Oversaw financial aspects of catering operations including budgeting, cost control measures, & invoicing
- Ordered & Organized store inventory including produce, food products, and paper products for the café
- Fostered strong relationships with clients through clear communication about their needs and expectations during the planning process.
Field Service Technician / Programmer
Fleming and associates calibrations inc
01.2013 - 09.2018
- Managing and writing reports for various production projects such as correlations across several systems
- Travel for yearly maintenance and calibration of air flow measurement systems for the aerospace industry
- Data gathering and analysis to model and correct measurement devices
- Oversight and organization of projects relating to tooling and airflow systems
- Dialogue with customers to assess their needs and ensure quality of service
- Write measurement device operation and data analysis programs in Excel, S7, Java, and Visual Basic
Waiter Captain | Bartender
Purdue Memorial Union Catering and Events
01.2010 - 01.2013
- Sharp business acumen and experience coordinating student events from: coordination with event contact, setting up event facilities, coordinating food/beverages, delegating tasks and supervising event cleanup
- Effectively trained and directed 30-member staff and actively collaborated in Human Resource operation functions such as orienting new hires, evaluating performance and providing guidance/mentoring
- Consistently ensured delivery of quality customer service vital to sustaining a satisfied clientele base
Specials Line / Dish / Delivery Driver
Pizza Hut
Noblesville, US
01.2008 - 01.2009
- Efficiently manage, prepare, and serve orders received in the special orders line
- Wash and sanitize dishes received in the back of house
- Prepare large cooking appliances for use at the end of the shift
- Interface with customers to assess their orders and needs
- Gather, package, and timely deliver orders to customers in the region
Education
Bachelor of Science - Mathematics
Purdue University-Main Campus
West Lafayette, IN12-2021
Skills
- Financial Operations
- Contract Analysis
- Audit Support
- Process Controls
- SOX Compliance
- Workflow management
- Customer Support
Certification
Licensed Foster Parent
CPR Adult, Child & Infant Certification
Trauma Informed Care I & II (DCS)
Timeline
Project Accounting Services Specialist
Inotiv
05.2022 - 08.2025
Certified Baker
Panera Bread
01.2020 - 11.2021
Catering Supervisor
Au Bon Pain - Dining And Catering - Purdue University
12.2018 - 01.2020
Field Service Technician / Programmer
Fleming and associates calibrations inc
01.2013 - 09.2018
Waiter Captain | Bartender
Purdue Memorial Union Catering and Events
01.2010 - 01.2013
Specials Line / Dish / Delivery Driver
Pizza Hut
01.2008 - 01.2009
Bachelor of Science - Mathematics
Purdue University-Main Campus