CHRISTINE GARRETT
Philadelphia,PA
Summary
To obtain a challenging and secure highly motivated position, which will allow me to utilize my skills with a chance for growth and advancement. Hardworking Account Manager with 20 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
39
39
years of professional experience
Work History
Accounts Receivable Account Manager
IEH Auto Parts D.b.a. Auto Plus
Philadelphia, Kennesaw, Ga
04.2001 - 12.2023
- Maintain high volume commercial and fleet accounts
- B2B collections, accounts over 120 days
- Problem-solving and decision-making on opening and closing commercial accounts, researching missing credits, mis-billed invoices
- Take incoming and outgoing calls pertaining to commerical customers payments, credits, invoices, statements.
- Reconciled accounts
- Set up a new Commercial and Fleet account
- Run credit reports through DNBI &
- Work on a weekly and monthly reports in a timely manner
- Make collection calls
- Provided training and guidance to new Account Managers.
- Resolved customer complaints in a timely manner.
- cash application,applied lockbox,ach payments, credit card payments and third party payments.
Dental Claims
GE Financial Trevose Pa
01.1999 - 04.2001
- Key and prepare new claims for adjuster.000 to 13,000 key stokes per hour.
Customer Service/ Data Entry Clerk
CoreStates Bank
Philadelphia, Pa
07.1987 - 11.1999
- Keying in adjustments slips to customers accounts
- Made out going calls to customer
- Working in settlement area reconstructing lost cash letters, bundles, researched checks charged twice, trained new employees in adjustment unit
- Some soft collections.
Data Entry Clerk
CGW Data Services
04.1985 - 11.1986
- Input and verified source documents, contracts for Tastykake, Lord and Taylor, Reader Digest and other companies.
Education
Data Entry Certificate -
PTC Career Institute
03.1985
High School Diploma -
Thomas Edison High
06.1984
Skills
- Microsoft excel
- proof machine
- 10,000 keystrokes Alpha and Numeric
- Lotus Notes,outlook
- SAP(PEC)
- Masterpiece
- teams, skype
- Mitel communicator
- Sales force, Integrated Imaging systems
References
REFERENCE UPON REQUEST
Timeline
Accounts Receivable Account Manager
IEH Auto Parts D.b.a. Auto Plus
04.2001 - 12.2023
Dental Claims
GE Financial Trevose Pa
01.1999 - 04.2001
Customer Service/ Data Entry Clerk
CoreStates Bank
07.1987 - 11.1999
Data Entry Clerk
CGW Data Services
04.1985 - 11.1986
Data Entry Certificate -
PTC Career Institute
High School Diploma -
Thomas Edison High
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