Summary
Overview
Work History
Education
Skills
Timeline
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Christine Gironella

Henderson,NV

Summary

Reliable, accurate and customer-focused dental administrator with over 10 years of experience.

Overview

13
13
years of professional experience

Work History

AR ERA/EFT Specialist

Heartland Dental
Remote
09.2022 - Current
  • Responded to inbound inquiries regarding ERA and EFT Enrollments
  • Implement and Train on process of posting ERAs and EFTs
  • Enroll offices to receive EFTs and ERAs (eEOBs)
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Utilized Microsoft Excel, Microsoft word and Outlook

Clients Relations Manager

Harmetz and Kim Dentistry
La Jolla, CA
06.2020 - 08.2022
  • Submit employee timesheets and process payroll
  • Manage office social media accounts
  • Organized daily morning meetings to ensure patient flow
  • Accounting- Confirm patient insurance eligibility, post patient and insurance patients. Post applicable adjustments and mail monthly patient statements

Administrative Clinic Coordinator

University of the Pacific, Dugoni School of Dentistry
San Francisco, CA
04.2017 - 10.2019
  • Prepared and maintained faculty/ student reimbursements, vouchers, purchase orders and department expenses
  • Coordinated meetings and events for dental hygiene faculty, staff and students
  • Prepared course presentations and examinations for professors
  • Maintained patient schedule and customer service to students patients

Treatment / Patient Coordinator

Seaside Dental
La Jolla, CA
11.2016 - 03.2017
  • Coordinated multi-Doctor practice schedule for optimum productivity
  • Performed insurance verifications. Presented treatment plans to patients
  • Process insurance aging reports, follow up on outstanding claims and resolve delinquent accounts
  • Optimized hygienist schedule

Treatment / Orthodontic / OR Coordinator

Seaside Pediatric Dentistry and Orthodontics
San Diego, CA
05.2011 - 09.2016
  • Developed and organized patient flow of Dentist and Orthodontist
  • Established methods to increase practice production, and in turn increased volume of patients seen day to day
  • Lead treatment coordinator for Orthodontist
  • Attained pre-authorizations for Operating Room for patients to be seen by dentist and general anesthesiologist.

Education

Dental Assistant Certificate -

Concorde Career College
San Diego, CA
11.2007

High School Diploma -

Mira Mesa High School
San Diego, CA
06.2005

Skills

  • Account Management
  • Proficient in Microsoft Office
  • Customer Service
  • Knowledgeable in Dentrix and Eaglesoft
  • Teamwork and Collaboration

Timeline

AR ERA/EFT Specialist

Heartland Dental
09.2022 - Current

Clients Relations Manager

Harmetz and Kim Dentistry
06.2020 - 08.2022

Administrative Clinic Coordinator

University of the Pacific, Dugoni School of Dentistry
04.2017 - 10.2019

Treatment / Patient Coordinator

Seaside Dental
11.2016 - 03.2017

Treatment / Orthodontic / OR Coordinator

Seaside Pediatric Dentistry and Orthodontics
05.2011 - 09.2016

Dental Assistant Certificate -

Concorde Career College

High School Diploma -

Mira Mesa High School

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Christine Gironella