Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Gironella

Henderson,NV

Summary

Reliable, accurate and customer-focused dental administrator with over 10 years of experience.

Overview

13
13
years of professional experience

Work History

AR ERA/EFT Specialist

Heartland Dental
09.2022 - Current
  • Responded to inbound inquiries regarding ERA and EFT Enrollments
  • Implement and Train on process of posting ERAs and EFTs
  • Enroll offices to receive EFTs and ERAs (eEOBs)
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Utilized Microsoft Excel, Microsoft word and Outlook

Clients Relations Manager

Harmetz and Kim Dentistry
06.2020 - 08.2022
  • Submit employee timesheets and process payroll
  • Manage office social media accounts
  • Organized daily morning meetings to ensure patient flow
  • Accounting- Confirm patient insurance eligibility, post patient and insurance patients. Post applicable adjustments and mail monthly patient statements

Administrative Clinic Coordinator

University of the Pacific, Dugoni School of Dentistry
04.2017 - 10.2019
  • Prepared and maintained faculty/ student reimbursements, vouchers, purchase orders and department expenses
  • Coordinated meetings and events for dental hygiene faculty, staff and students
  • Prepared course presentations and examinations for professors
  • Maintained patient schedule and customer service to students patients

Treatment / Patient Coordinator

Seaside Dental
11.2016 - 03.2017
  • Coordinated multi-Doctor practice schedule for optimum productivity
  • Performed insurance verifications. Presented treatment plans to patients
  • Process insurance aging reports, follow up on outstanding claims and resolve delinquent accounts
  • Optimized hygienist schedule

Treatment / Orthodontic / OR Coordinator

Seaside Pediatric Dentistry and Orthodontics
05.2011 - 09.2016
  • Developed and organized patient flow of Dentist and Orthodontist
  • Established methods to increase practice production, and in turn increased volume of patients seen day to day
  • Lead treatment coordinator for Orthodontist
  • Attained pre-authorizations for Operating Room for patients to be seen by dentist and general anesthesiologist.

Education

Dental Assistant Certificate -

Concorde Career College
San Diego, CA
11.2007

High School Diploma -

Mira Mesa High School
San Diego, CA
06.2005

Skills

  • Account Management
  • Proficient in Microsoft Office
  • Customer Service
  • Knowledgeable in Dentrix and Eaglesoft
  • Teamwork and Collaboration

Timeline

AR ERA/EFT Specialist

Heartland Dental
09.2022 - Current

Clients Relations Manager

Harmetz and Kim Dentistry
06.2020 - 08.2022

Administrative Clinic Coordinator

University of the Pacific, Dugoni School of Dentistry
04.2017 - 10.2019

Treatment / Patient Coordinator

Seaside Dental
11.2016 - 03.2017

Treatment / Orthodontic / OR Coordinator

Seaside Pediatric Dentistry and Orthodontics
05.2011 - 09.2016

Dental Assistant Certificate -

Concorde Career College

High School Diploma -

Mira Mesa High School
Christine Gironella