Andrew Preston
Hudsonville
Summary
Expert in billing and revenue cycle management, adept at overseeing teams and driving process enhancements. Experienced in leveraging technology to improve productivity, manage vendor relationships, and streamline operations for superior results in cash application and claims processing.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Electronic Fund Transfer (EFT)/ Electronic Remittance Advice (ERA) Manager
AdaptHealth (Previously Airway Oxygen)
07.2021 - 06.2026
- Managed a team of 4 cash application specialists
- Processed electronic remittance advice enrollments
- Handled work within payer portals
- Defined team roles, responsibilities, and growth opportunities
- Monitored team member’s performance and metrics
- Trained team members
- Led weekly team meetings
- Prepared and discussed annual performance reviews
- Organized and executed interview and hiring processes
- Oversaw payroll processes for timely and accurate employee compensation
- Oversaw 180+ Tax Identification Numbers (TINs)
- Managed bank updates
- Tracked data using Excel spreadsheets
- Cultivated and maintained vendor relationships to ensure service continuity
Billing Analyst / USS Liaison
Airway Oxygen
07.2018 - 07.2021
- Durable Medical Equipment billing (DME)
- Claims billing with appropriate HCPCs coding
- EDI, EFT/ERA enrollments
- Remittance posting
- Reviewed and investigated denied or rejected claims to identify trends and improve future submissions
- Investigated front end rejected claims
- Prepared insurance verification, including setup of automated verification within billing software
- Maintained vendor relationships to ensure timely resolution of billing issues and compliance with contracts
- Analyzed claim reports to identify discrepancies and recommend process improvements
- Managed HDMS help tickets
- Assisted users with IT-related issues
Insurance Biller
Airway Oxygen
06.2016 - 07.2018
- Workers’ compensation and health insurance billing
- Managed auto medical claims, ensuring timely resolution and compliance with billing regulations
- Reviewed and investigated denied or rejected claims, facilitating resubmission and maximizing reimbursement
- Claim resolution and reporting
- Investigated front end rejected claims
- Durable Medical Equipment billing (DME)
- Monitored accounts receivable reports and followed up on outstanding balances to maintain cash flow
- Posting rejected claims
- Posting non-electronic payments
- Executed claims billing using correct HCPCs coding
Delivery Driver
Airway Oxygen
05.2015 - 06.2016
- Delivered and set up hospital beds, facilitating patient recovery and care
- Delivered walkers, ensuring proper use for enhanced patient mobility
- Delivered and installed DME equipment for patient comfort and mobility
- Ensured proper setup of oxygen equipment for safety
- Assisted in training new drivers
- Carried CDL
Education
High School Diploma -
Jenison High School
Business Administration -
Grand Rapids Community College
Skills
- EDI
- ERA/EFT Enrollment
- HCPCS
- ICD-10 coding
- Medical Billing
- Revenue Cycle Management
- Claims resolution
- Cash handling
- Zelis
- Payspan
- Availity
- Change Health Care
- Optum
- Waystar
- Inovalon
- SFTP
- Technical Support
- Excel
- Microsoft Office
- Data analysis
- Leadership
- Team Management
- Staff Training
- Talent Acquisition
- Customer Service
- Communication
- Problem Solving
- Computer literacy
- AI Tools
- Vendor relationship management
- Payroll Management
- Data analysis
Certification
CDL Class C (Hazmat & Tanker endorsements)
Earlier Career Experience
- Sales Support (Alliance Beverage)
- Lawn Technician (AAA Lawn Care)
- Assistant Manager (Walgreens)
- Tire & Lube Express Manager (Walmart)
Timeline
Electronic Fund Transfer (EFT)/ Electronic Remittance Advice (ERA) Manager
AdaptHealth (Previously Airway Oxygen)
07.2021 - 06.2026
Billing Analyst / USS Liaison
Airway Oxygen
07.2018 - 07.2021
Insurance Biller
Airway Oxygen
06.2016 - 07.2018
Delivery Driver
Airway Oxygen
05.2015 - 06.2016
High School Diploma -
Jenison High School
Business Administration -
Grand Rapids Community College