Christine Gonsalves
Summary
Dedicated to helping youth of all backgrounds broaden understanding and improve prospects. Supports educational, emotional and behavioral needs through activities, entertainment and academic assistance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Membership Aid
Boys And Girls Club Of Truckee Meadows
01.2024 - Current
- Monitored competitor activities in order to identify potential areas for improvement or expansion within our membership offerings.
- Increased membership acquisition by developing strategic marketing campaigns and targeted outreach efforts.
- Contributed to budget planning by analyzing trends in membership revenue and forecasting future income based on current initiatives.
- Optimized revenue generation through effective pricing strategies and tiered membership offerings.
- Conducted regular analysis of membership data to identify trends or areas requiring further attention, ensuring continuous improvement in the organization''s membership services.
- Implemented data-driven decision-making for improved member retention and overall satisfaction.
- Enhanced member engagement with the creation of exclusive events and networking opportunities.
Youth Development Professional
Boys And Girls Club Of Truckee Meadows
08.2023 - 01.2024
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
- Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
- Implemented effective strategies for managing challenging behaviors while maintaining a safe and supportive atmosphere within our programs.
- Took part in sports, games, and movie nights with children.
- Helped set appropriate goals and plans to achieve targets.
Ecommerce Worker
Walmart Fulfillment Center
06.2022 - 08.2023
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Restocked items on shelves and bins to keep inventory available.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Identified defective products or machinery and reported to supervisor.
- Organized inventory systematically for easy access.
- Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
Front Desk Lead
Fitness For 10
05.2021 - 05.2023
- Maintained a high level of professionalism with guests, ensuring their needs were met in a timely manner.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Improved guest loyalty by proactively identifying opportunities for upselling additional services or amenities during the reservation process or at check-in/check-out stages.
- Managed high call volume and email inquiries, efficiently addressing guest concerns and providing accurate information regarding reservations, rates, and services.
- Reduced wait times for guests by streamlining check-in and check-out processes.
- Developed strong relationships with returning clientele by providing personalized service tailored to individual preferences or needs.
Warehouse Worker
Walmart Distribution Center
09.2017 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 50 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Education
GED -
Truckee Meadows Community College
Reno, NV03.2024
Skills
- Membership Growth
- Customer Service
- Time Management
- Decision-Making
- Relationship Building
- Staff Training and Development
- Goal Setting and Achievement
- Appointment Scheduling
- Closing Techniques
- Youth Mentoring
- Documentation skills
- Program Planning
- Valid Driver's License
- Safety understanding
- Positive environment planning
- Group Supervision
- Homework Assistance
- Positive Youth Development
- Youth supervision
- Youth guidance
- Parent Communication
- Verbal and written communication
- Recreational Activities
- Positive Reinforcement
- Exceptional communication
- Initiative-taking
- Billing management
- Staff Scheduling
- Problem-solving skills
- Listening Skills
- Hospitality services
- Credit and cash payments
- Cash Handling
- Microsoft Office
- Front Desk Management
- POS Systems
- Registration
- Transaction Processing
- Word Processing
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Packaging and Labeling
- Heavy Lifting
- Loading and unloading
- Warehouse Safety
- Order Picking
- Clear Communication
- Attention to Detail
- Problem-Solving
- Material Handling
- Warehouse Operations
- Order picking and processing
- Warehouse Organization
- Pallet Jack Handling
- Shipping and receiving
- Material Loading and Unloading
- Punctual and Dependable
- Stacking and Staging
- Order Fulfillment
- Pallet Jacks
- Materials handling and transport
- Forklift Operation
- Safety Protocols
- Basic Mathematics
- Order Preparation
- Forklift Operations
- Assembly and production
- Safety Training
- Health and Safety Regulations
- Warehouse Logistics
- Complex Problem-Solving
- Heavy Equipment Operation
- Hazardous Materials Handling
- Microsoft Excel
- Material Safety Data Sheets
- Willing to Learn
- Lifting and sorting
- Wrapping and boxing
- Physical Strength and Stamina
- Team Collaboration
- Critical Thinking
- Truck loading and unloading
- Warehouse environment safety
- Data Entry
- Pallet Jack Operation
- Equipment Operation
- Visual Inspection
- Health and safety compliance
- Damage Prevention
- Loading Dock Operations
Certification
- Adult and Pediatric First Aid/CPR/AED License - 2 Years
- Child Sexual Abuse Prevention Training
- Mandated Reporter Training
- Youth Development Professional Training
- 2020 Child Safety Briefing Training
- Preventing Bullying In Youth Organizations Training
- Mindfulness For Stress And Trauma Training
- Trauma-Informed Leadership Training
- Trauma-Informed Curriculum Training
- Why It's Hard to Talk About Bias – and Why You Should Training
- Learning to Break the Habit of Bias Training
- Interrupt Your Bias in the Moment Training
- Child and Adolescent Development Milestones Training
- The 4 Phases of Trauma-Informed Development Training
- The Brain & The Escalation Cycle Training
Timeline
Membership Aid
Boys And Girls Club Of Truckee Meadows
01.2024 - Current
Youth Development Professional
Boys And Girls Club Of Truckee Meadows
08.2023 - 01.2024
Ecommerce Worker
Walmart Fulfillment Center
06.2022 - 08.2023
Front Desk Lead
Fitness For 10
05.2021 - 05.2023
Warehouse Worker
Walmart Distribution Center
09.2017 - 04.2021
GED -
Truckee Meadows Community College
- Adult and Pediatric First Aid/CPR/AED License - 2 Years
- Child Sexual Abuse Prevention Training
- Mandated Reporter Training
- Youth Development Professional Training
- 2020 Child Safety Briefing Training
- Preventing Bullying In Youth Organizations Training
- Mindfulness For Stress And Trauma Training
- Trauma-Informed Leadership Training
- Trauma-Informed Curriculum Training
- Why It's Hard to Talk About Bias – and Why You Should Training
- Learning to Break the Habit of Bias Training
- Interrupt Your Bias in the Moment Training
- Child and Adolescent Development Milestones Training
- The 4 Phases of Trauma-Informed Development Training
- The Brain & The Escalation Cycle Training
Similar Profiles
Dillon VoylesDillon Voyles
Teen Staff Member at Boys and Girls Club of Truckee MeadowsTeen Staff Member at Boys and Girls Club of Truckee Meadows
Mitzi TalaveraMitzi Talavera
Social Work- Intern at Boys & Girls Club, Truckee MeadowsSocial Work- Intern at Boys & Girls Club, Truckee Meadows
Sofia BurguenoSofia Burgueno
Site Coordinator at Boys And Girls Of Truckee MeadowsSite Coordinator at Boys And Girls Of Truckee Meadows