Christine Goodman
Pediatric Associates of Big Rapids
Traverse City
27
years of professional experience
Detail-oriented Medical Assistant with a focus on care coordination and patient education. Skilled in clinical documentation and HIPAA compliance, ensuring high-quality patient experiences and seamless workflows.
Work History
Medical Assistant
26 Years 9 Months- Administered immunizations and medications under physician supervision, ensuring patient safety and compliance with protocols.
- Assisted in patient intake processes, collecting vital signs and medical histories to support efficient care delivery.
- Educated patients and families on treatment plans and preventive care, fostering understanding and adherence to health recommendations.
- Coordinated scheduling of appointments and follow-ups, optimizing clinic workflow and reducing patient wait times.
- Implemented electronic health record updates, enhancing accuracy of patient information and improving data retrieval efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within the clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
Education
Associate of Science - Medical Assistant
Skills
Immunization administration
Vital sign monitoring
Clinical documentation
EMR / EHR
Electronic medical records
Health record management
Patient scheduling
Care coordination
Procedure assistance
Specimen processing
Medical supply inventory
Medical vocabulary knowledge
HIPAA compliance
Timeline
Medical Assistant
Pediatric Associates of Big Rapids
08.1999 - 05.2026Read More
Northwestern Michigan College
Associate of Science from Medical Assistant
Read More