Operations professional with a proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
11
11
years of professional experience
Work History
Operations Manager/Wholesale Operations Manager
Echo Park Paper Company/ EP Fulfillment
01.2014 - 06.2025
Led cross-functional teams to optimize workflow and improve productivity within warehouse operations.
Developed training programs for staff, fostering skill development and ensuring adherence to safety protocols.
Streamlined operations by implementing inventory management systems, enhancing efficiency across fulfillment processes.
Coordinated logistics efforts, ensuring timely distribution of products while minimizing operational costs.
Facilitated communication between departments to enhance collaboration and resolve operational challenges swiftly.
Managed vendor relationships, negotiating contracts that supported cost-effective procurement strategies.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Business Management - Leadership and Organizational Behavior, Business Ethics, Business Marketing
Utah Valley University
Orem, UT
01.2014
Skills
Team collaboration
Inventory control
Administrative management expertise
Clear and concise communication
Proficient time management
Problem-solving
Team leadership
Operations management
Customer service
Timeline
Operations Manager/Wholesale Operations Manager
Echo Park Paper Company/ EP Fulfillment
01.2014 - 06.2025
Business Management - Leadership and Organizational Behavior, Business Ethics, Business Marketing
Behavior Intervention Implementation at Citizens Of The World Charter School - Silver Lake / Echo ParkBehavior Intervention Implementation at Citizens Of The World Charter School - Silver Lake / Echo Park