Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTINE GROHOWSKI

South Bend,IN

Summary


Developed critical thinking and advisory skills in dynamic, client-focused environment, looking to transition into new field. Excels in communication and problem-solving, providing valuable insights and support. Ready to apply these transferable skills to drive success in different industry.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Preneed Sales Arrangement Advisor

Palmer Funeral Homes
01.2024 - Current
  • Provide expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by a finding mutually beneficial solutions, preserving long-term relationships.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.

Account Executive/Commercial Lines Underwriter

Surplus Insurance Brokers Agcy
01.2017 - 01.2024
  • Managed a $750,000 book of business in the Excess/Surplus market, represent six companies as well as various outside companies in providing general liability, property, inland marine, professional and cyber coverage
  • Solicited and processed renewal information, worked consistently and professionally with underwriters to ensure ease of business and further business growth
  • Problem solved to daily to maintain account retention

Preneed Sales Arrangement Advisor

Premiere Preneed
01.2012 - 01.2017
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.

Tom Housand Inc.
01.2007 - 01.2011
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

Marketing Major -

Indiana University
South Bend, IN

Skills

  • Risk analysis
  • Team player
  • Responsive
  • Self motivated
  • Creative problem solver
  • Agent/broker/underwriter relations
  • Strong communication skills
  • Premier Suites
  • OMNI Systems
  • Excel
  • Microsoft Word

Certification

  • Licensed Life Agent, since 2015
  • Licensed Property & Casualty Agent since 2015

Timeline

Preneed Sales Arrangement Advisor

Palmer Funeral Homes
01.2024 - Current

Account Executive/Commercial Lines Underwriter

Surplus Insurance Brokers Agcy
01.2017 - 01.2024

Preneed Sales Arrangement Advisor

Premiere Preneed
01.2012 - 01.2017

Tom Housand Inc.
01.2007 - 01.2011

Marketing Major -

Indiana University

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CHRISTINE GROHOWSKI