Christine Guzman
North Pole
Overview
22
22
years of professional experience
Work History
Bartender
Drop In Lounge
Fairbanks , Alaska
03.2022 - 01.2024
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender and Server
Badger den
North Pole, Alaska
03.2022 - 06.2022
- Maintained impeccably clean, attractive and well-stocked bar area.
- Provided professional services and support in a dynamic work environment.
Bartender and Waitress
Bobby's Downtown
04.2022 - 09.2022
- Greet customer
- Serve food and drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Waitress
Two Rivers Lodge
03.2021 - 08.2021
- Serve food and drinks.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Inspected dishes and utensils for cleanliness.
Waitress
Food Factory
03.2006 - 12.2020
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Informed customers about daily and seasonal specials.
Reservationist
Frontier Flying Svc
09.2004 - 01.2005
- Took flight reservations.
- Handled billing information over phone.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Demonstrated excellent multitasking skills while juggling multiple phone lines, emails, and walk-in guests simultaneously during peak periods.
- Provided customers with information about availability and pricing.
- Managed group bookings by coordinating with event planners and sales teams to ensure all requirements were met.
Receptionist
Gene's Chrysler Dodge Jeep Ram
02.2004 - 09.2004
- Paper work, filing, cashing out customers
- Calling for appointment reminders.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
- Handled cash transactions and maintained sales and payments records accurately.
Waitress
Pizza Hut
07.2002 - 09.2004
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Met with chef to review daily specials and menu changes.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Trained new servers on restaurant policies and procedures.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
North Pole High School
Timeline
Bartender and Waitress
Bobby's Downtown
04.2022 - 09.2022
Bartender
Drop In Lounge
03.2022 - 01.2024
Bartender and Server
Badger den
03.2022 - 06.2022
Waitress
Two Rivers Lodge
03.2021 - 08.2021
Waitress
Food Factory
03.2006 - 12.2020
Reservationist
Frontier Flying Svc
09.2004 - 01.2005
Receptionist
Gene's Chrysler Dodge Jeep Ram
02.2004 - 09.2004
Waitress
Pizza Hut
07.2002 - 09.2004
High School Diploma -
North Pole High School
Similar Profiles
Mohammed israil ShaikhMohammed israil Shaikh
Regional Sales Manager at Good Drop Wine Cellar’s Pvt LtdRegional Sales Manager at Good Drop Wine Cellar’s Pvt Ltd
Nathen EnglishNathen English
Laborer at Drop Tine ConstructionLaborer at Drop Tine Construction
Misty GibreeMisty Gibree
Owner at Third Drop CoffeeOwner at Third Drop Coffee
Carter AndesCarter Andes
Cadet Intern at Department Of Public SafetyCadet Intern at Department Of Public Safety
William ChapmanWilliam Chapman
Tactical Communications Network Specialist at United States Air Force, Eielson AFBTactical Communications Network Specialist at United States Air Force, Eielson AFB