Christine Haynes
Jackson,TN
Summary
Diligent Desired Position with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.
Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Patient Care Technician
West Tennessee Healthcare
Jackson, TN
10.2025 - Current
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare providers.
- Maintained cleanliness and organization of patient areas and equipment.
- Documented patient information accurately in electronic health records.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
DSP (Direct Support Professional)
CAPITOL CITY RESIDENTIAL HEALTH CARE
Jackson, Tennessee
08.2022 - 10.2025
- Provide quality care of individuals in their home
- Ensure supports and services are person-centered
- Provide breakfast | lunch | dinner dietary options for individuals daily
- Promote physical health and emotional well-being
- Provide responsible and accountable financial management
- Maintain confidentiality
- Drive individual to doctor's appointments, school, work, and community based activities
- Support individual to form new relationships
- Maintain existing relationships
- Document daily reports electronically
Caregiver
Charter Senior Living
03.2020 - 08.2022
- Maintains Charter Senior Living Mission and Core Values.
- Provide assistance as needed with medication reminders (as applicable), bathing, grooming, dressing, escort service, and other activities of daily living.
- Follow the schedule of resident’s needs set up by supervisor.
- Provide emotional and social support to residents.
- Document daily assistance provided per protocol
- Inform supervisor of any resident issues or concerns.
- Respect and encourage the independence and dignity of the residents.
- Respect residents’ confidentiality.
- Familiar with emergency equipment and procedures.
- Attend all required training, in-service, and staff meetings.
- Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
- Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
- Adhere to all policies and procedures of Charter Senior Living
- Perform other duties as assigned.
CSR - Customer Service Representative
Teleperformance
06.2018 - 12.2019
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening
- Work with confidential customer information and treat it sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers
Cashier/Customer Service
Burger King
09.2016 - 10.2017
- Greets guests with a smile while receiving orders and processing payments
- Prepares and packages food and drink products
- Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
- Maintains health and safety standards in work areas
- Unloads and stocks inventory items as needed
- Prompt and regular attendance on assigned shifts
- Follows Burger King uniform and grooming standards and policies
Education
High School Diploma - Family Studies
North Side High School
Jackson, TN 09.2014 - 05.2018
Skills
- DSP
- Cashiering
- Caregiving
- Patient care
- Vital signs monitoring
- Emotional support
- Confidentiality maintenance
- Patient services
- Acute care
- CPR certification
- Vitals documentation
- Patient hygiene management
- Blood glucose testing
Languages
English - Expert
Timeline
Patient Care Technician
West Tennessee Healthcare
10.2025 - Current
DSP (Direct Support Professional)
CAPITOL CITY RESIDENTIAL HEALTH CARE
08.2022 - 10.2025
Caregiver
Charter Senior Living
03.2020 - 08.2022
CSR - Customer Service Representative
Teleperformance
06.2018 - 12.2019
Cashier/Customer Service
Burger King
09.2016 - 10.2017
High School Diploma - Family Studies
North Side High School
09.2014 - 05.2018