Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Holian

Crystal lake,IL

Summary

To utilize my exceptional Customer service Skills and Sales experience I have acquired in Luxury Brand Fashion, Retail Sales and as a Design Consultant. Organized, motivated and hardworking with proficiency in data entry, I welcome any opportunity to provide upbeat, personable and professional service. I would be an Excellent candidate for this position, as well as a positive and valuable addition to your team

Overview

19
19
years of professional experience

Work History

Estate Sales Associate

C. Estate Sales, Ltd.
06.2024 - Current
  • Organized racks and shelves to maintain visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Fundraising Coordinator

Hooved Humane Animal Society (HAHS)
12.2020 - 01.2023
  • Performed skills assessments to link volunteers to roles matching individual skills and competencies.
  • Interacted with customers by phone, email or in-person to provide information.
  • Developed correspondence letters, memos and emails.

Routed incoming mail and messages to relevant personnel without delay.

  • Assisted office team by making phone calls, copies and appointments.
  • Streamlined event planning processes for successful charity galas, auctions and Ebay listings.
  • Attended fundraising events and conferences to stay informed on industry developments and network with peers.

Client Service Specialist

Ethan Allen Interiors Inc
04.2018 - 12.2020
  • Provided knowledgeable service and support for all customer needs.
  • Assist clients booking appointments with appropriate Design Consultant.
  • Schedule appointments for design team members.
  • Organize client project information.
  • Follow up as necessary to insure timely and appropriate service to staff members and clients.
  • Orchestrated office events and celebrations with meticulous attention to detail and creativity.
  • Resolved customer service issues to maintain ideal customer experiences.
  • Greeted store customers enthusiastically and provided answers to questions regarding merchandise availability.
  • Ordered new office supplies and reported on office expenses.

Account Service Technichian

Tap Room Gaming/Triple 7
04.2014 - 07.2017

Route Management
Cash Carry and Collections
Diagnosis and resolve repair VGT's remotely or onsite in a quick and timely manner
Accounting Skills
Work Order Entry into Database
Work from home

  • Boosted customer satisfaction with knowledgeable answers and fast service for diverse needs.
  • Projected inventory needs and maintained levels within ideal parameters.
  • Communicated with customers to explain installation process and ideal satellite dish placement.
  • Explained diagnostic findings to customers and outlined repair or service options.

Interior Design Consultant

west elm
12.2009 - 06.2011
Top Sales performer
Honored with "Catch The Spirit Award" for excellent Customer Service
Created interior space designs with Commercial and Residential clients
Assist with on-line Customer Orders

Retail Sales Associate

Gucci
08.2006 - 06.2008
Through and up to date Knowledge of Product Lines
Utilize Knowledge to enhance the selling ceremony
Specialize in excellent Customer Service
Worked with local Resort Hotel concierge to  broaden sales base

Education

Associate of Arts - Fashion Design/ Dance minor

Columbia College Chicago
Chicago, IL
1994

Associate of Arts - Basic Studies

Harper College
Palatine, IL

Skills

  • Self-motivated
  • Client development
  • Personable
  • Data management
  • Extremely organized
  • Appointment scheduling
  • Professional telephone demeanor
  • Trip planning
  • Spreadsheet tracking
  • Shipping
  • Customer Service
  • Customer Focused
  • Math

Timeline

Estate Sales Associate

C. Estate Sales, Ltd.
06.2024 - Current

Fundraising Coordinator

Hooved Humane Animal Society (HAHS)
12.2020 - 01.2023

Client Service Specialist

Ethan Allen Interiors Inc
04.2018 - 12.2020

Account Service Technichian

Tap Room Gaming/Triple 7
04.2014 - 07.2017

Interior Design Consultant

west elm
12.2009 - 06.2011

Retail Sales Associate

Gucci
08.2006 - 06.2008

Associate of Arts - Fashion Design/ Dance minor

Columbia College Chicago

Associate of Arts - Basic Studies

Harper College
Christine Holian