Christine Ingram
Wewahitchka,Florida
Summary
Payroll professional supporting high-volume, multi-state payroll operations, tax compliance, and confidential employee records. Delivers quarterly 401(k) and HSA audits, reconciliations, and external audit support, with hands-on collaboration across finance, HR, and payroll vendors to improve accuracy and resolve issues quickly.
Overview
8
8
years of professional experience
Work History
Senior Payroll Processor
FREEDOM MORTGAGE (ARCHWELL ESSENTIALS DIVISION)
09.2024 - Current
- Lead processor ensuring accurate, timely processing of 4,000+ employees across 50 states, handling complex multi-state payroll cycles in line with federal and state regulations.
- Verified timesheets, attendance, and payroll data for Freedom Mortgage employees.
- Reconciled payroll discrepancies with HR and accounting teams.
- Resolved payroll inquiries from employees across mortgage support teams.
- Applied payroll policies and tax rules to routine transactions.
- Maintained confidential payroll files and employee compensation records.
- Managed vendor relationships related to payroll services and third-party providers.
- Maintained confidentiality of employee information at all times by adhering to company policies and procedures.
- Served as primary contact for any questions or concerns about the organization's payroll process and procedures.
- Responded to inquiries from employees regarding their pay stubs or benefit plans.
- Processed pay adjustments, bonuses, and garnishments in Windows-based software, maintaining 100% data integrity while using Workday.
- Partnered with accounting and finance to reconcile payroll results and resolve variances.
- Assisted junior team members and improved payroll processes through system upgrade testing.
Accounting Specialist (Payroll Support)
VADERSTAD INDUSTRIES, INC.
02.2023 - 08.2024
- Managed payroll delivery using Workday and ADP Workforce Now, ensuring confidentiality. Conducted quarterly audits for 401(k) and HSA, meeting federal tax reporting requirements. Posted complex payroll transactions to the general ledger and provided reconciliation reports for finance leadership. Prepared ND and IFTA tax reports, supporting successful outcomes for external financial and compliance audits.
- Ensured confidentiality during payroll processing, safeguarding sensitive employee data.
- Executed thorough audits for compliance with federal tax regulations, mitigating risk of non-compliance.
- Provided detailed reconciliation reports to finance leadership, enhancing decision-making and financial accuracy.
- Facilitated successful external audits with comprehensive tax report preparation.
Office Assistant / Accounts Payable
WOLVERTON DRAY LINE & SUMMERVILLE ELECTRIC
09.2021 - 02.2023
- Managed vendor payments and maintained timekeeping spreadsheets for 50+ employees, ensuring accuracy.
- Executed vendor payment processes to ensure timely disbursement of funds.
- Resolved billing discrepancies and established a tracking system to reduce payment delays by 15%.
- Developed a tracking system that decreased payment delays.
- Streamlined invoicing and billing processes, improving communication between two business entities.
- Coordinated administrative tasks across departments to streamline operations.
Clerk / Treasurer
DAWSON COUNTY TREASURY
03.2019 - 09.2020
- Oversaw processing of property tax payments and DMV titles, ensuring full compliance with local and state revenue regulations. Maintained accurate daily deposits and official county records in mainframe applications and legacy databases. Supported payroll and accounting functions, delivering essential data for budgetary reporting.
- Ensured compliance with revenue regulations, minimizing risk of financial discrepancies.
- Provided accurate data for budgetary reporting, aiding in financial planning processes.
- Processed daily deposits and maintained official records, supporting audit readiness.
Skills
- Payroll reconciliation
- Multi-state payroll
- ADP Workforce Now expertise
- Multi-state processing
- Payroll analysis
- Tax reporting and filing
- Payroll policy adherence
- Garnishment processing
- Overtime calculation
- Time sheet review accuracy
- Direct deposit setup
- Employment law knowledge
- Payroll processes
- Payroll training
- Microsoft Excel skills
- Spreadsheet management
- Spreadsheet creation
- Process efficiency improvement
- Payroll software proficiency
- Effective communication skills
- Cross-functional collaboration
- Meeting deadlines
- Communication etiquette
- Wage garnishments
- Processing garnishments
- Multi-state processing
- Overtime accuracy
- Time sheet review
- Meeting deadlines
- Payroll software proficiency
- Processing garnishments
- Spreadsheet management
Personal Information
Title: Senior Payroll Processor
Timeline
Senior Payroll Processor
FREEDOM MORTGAGE (ARCHWELL ESSENTIALS DIVISION)
09.2024 - Current
Accounting Specialist (Payroll Support)
VADERSTAD INDUSTRIES, INC.
02.2023 - 08.2024
Office Assistant / Accounts Payable
WOLVERTON DRAY LINE & SUMMERVILLE ELECTRIC
09.2021 - 02.2023
Clerk / Treasurer
DAWSON COUNTY TREASURY
03.2019 - 09.2020