Christine Jackson

Streamline and manage the insurance verification processes to enhance patient experience and reduce claim delays. Manage patient records and insurance documentation for accuracy and compliance with regulations. Collaborate with dental professionals to streamline billing procedures and improve revenue cycle efficiency. Monitor claims status and follow up with insurance providers to expedite resolutions. Analyze insurance claim denials and develop strategies for improved approval rates.

Coordinated daily front desk operations, ensuring efficient guest check-in and check-out processes. Managed multi-line phone systems, directing calls to appropriate departments and enhancing communication flow. I also created marketing materials, toured potential new residents, audited files, worked with providers.

• This temp. position was a fun change of pace, taking payments, familiarizing myself with the court system and getting involved with the Oregon City community.

• Rack Service Experience October 2020-December 2021
• Service Experience May 2018-June 2020 (store closed due to COVID)
• Rack Ass. Dept. Manager November 2016-May 2018
• Personal Stylist May 2012-November 2016

During my 9-year career with Nordstrom I wore many hats and developed devoted customer service. In all my roles my focus was being supportive to my team, managing goals, problem solving customer issues in a calm manner, training, and recruiting new employees, clerical duties, and excellent phone etiquette.