Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHAWN BOONE

Brooklyn

Summary

Dependable and dedicated professional with extensive experience in customer service, building maintenance, and field operations. Known for a strong work ethic, attention to detail, and a solutions-oriented mindset. Skilled communicator and team player with a track record of proactively identifying and resolving issues to ensure seamless operations, and exceptional service delivery. Results-driven Field Manager known for high productivity and efficiency in task completion. Possess specialized skills in team leadership, operational planning, and conflict resolution, ensuring smooth field operations. Excel in communication, adaptability, and problem-solving, contributing to successful project outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Volunteer / Field Manager

Victory United
Brooklyn
01.2022 - Current
  • Coordinate daily operations across multiple food pantries.
  • Supervise staff and volunteer activities to ensure efficient service delivery.
  • Manage sign-up sheet logistics and maintain organized distribution processes.
  • Support community members by distributing food and providing responsive assistance.

Professional Cleaner

Perfect Smiles
Bronx
01.2023 - 01.2024
  • Maintained high cleanliness standards across dental office facilities.
  • Restocked inventory and assisted with supply management.
  • Ensured a hygienic and welcoming environment for patients and staff.

Building Porter

Oaktree Management
Brooklyn
01.2018 - 01.2019
  • Maintained seven residential buildings to meet health and safety codes.
  • Conducted daily inspections and communicated repair needs proactively.
  • Responded promptly to maintenance issues, including plumbing and emergency repairs.
  • Provided courteous, professional service to tenants and management staff.

Building Porter

ZT Realty
Brooklyn
01.2015 - 01.2018
  • Maintained cleanliness of building interiors, exteriors, and common areas.
  • Prepared vacant units for showings, including trash removal and light maintenance.
  • Assisted in general repairs (plumbing, carpentry, mechanical), acting as a liaison between tenants and management.
  • Proactively initiated and completed minor repairs to enhance tenant satisfaction.

Professional Mover

BRS Moving
Secaucus
01.2010 - 01.2014
  • Managed customer moves with care and professionalism, both individually and as part of a team.
  • Ensured timely, safe transport of goods while maintaining communication with clients and company personnel.
  • Adapted quickly to changes, troubleshooting on the spot to meet deadlines and customer expectations.

Education

Regents High School Diploma -

Bushwick Leaders High School for Academic Excellence
06.2008

Skills

  • Facilities & Building Maintenance
  • Customer & Tenant Relations
  • Inventory Management
  • Field Operations & Team Coordination
  • Cleaning & Sanitation
  • Problem Solving & Adaptability
  • Microsoft Office & Internet Proficiency

Certification

  • Food Handler Certificate, 2025
  • Proficient in Microsoft Office (Word, Excel)
  • Internet & Email Communication
  • Windows XP and newer operating systems

Timeline

Professional Cleaner

Perfect Smiles
01.2023 - 01.2024

Volunteer / Field Manager

Victory United
01.2022 - Current

Building Porter

Oaktree Management
01.2018 - 01.2019

Building Porter

ZT Realty
01.2015 - 01.2018

Professional Mover

BRS Moving
01.2010 - 01.2014

Regents High School Diploma -

Bushwick Leaders High School for Academic Excellence

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