Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine James

Plano,TX

Summary

I am a hands on dietary supervisor with a proven track record at HillcrestofNorthDallas, enhancing patient satisfaction through effective meal planning and swift responses to dietary requests. Skilled in food safety regulations and staff management, I excel in optimizing kitchen operations while fostering teamwork and compliance with healthcare standards.

Overview

9
9
years of professional experience

Work History

Dietary Supervisor

Baybrooke Village Care and Rehabilitation Center
McKinney, TX
02.2025 - Current
  • Boosted overall patient satisfaction levels due to timely response rates on special diet requests or modifications.
  • Reduced food waste by implementing inventory control measures and optimizing food storage practices.
  • Participated actively in hiring new employees for the dietary department – from screening resumes to conducting behavioral and technical interviews.
  • Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.

Dietary Manager

Pleasant Valley Nursing Home
Garland, TX
04.2024 - 02.2025
  • Purchased food supplies for department according to budget limitations.
  • Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.
  • Provided ongoing education for nursing staff regarding therapeutic diets and proper feeding techniques to enhance patient care.

Dietary Supervisor

The Hillcrest of North Dallas
Dallas, TX
01.2016 - 04.2024
  • Streamlined meal preparation processes to boost kitchen efficiency.
  • Boosted overall patient satisfaction levels due to timely response rates on special diet requests or modifications.
  • Enhanced synchronization of meal times by bridging dietary department communications with various hospital units.

Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.

  • Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
  • Managed budgetary constraints effectively, ensuring minimal impact on the quality of meals served to patients.
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.

Education

Dietary Manger Certificate - Dietary

University of Florida
Online
01.2016

Skills

  • Food safety regulations
  • Meal preparation
  • Sanitation standards
  • Food presentation
  • Staff management
  • Task delegation
  • Healthcare regulations
  • Employee scheduling
  • Therapeutic diets
  • HACCP compliance
  • Collaboration and teamwork
  • Sanitation protocols

Timeline

Dietary Supervisor

Baybrooke Village Care and Rehabilitation Center
02.2025 - Current

Dietary Manager

Pleasant Valley Nursing Home
04.2024 - 02.2025

Dietary Supervisor

The Hillcrest of North Dallas
01.2016 - 04.2024

Dietary Manger Certificate - Dietary

University of Florida
Christine James