Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Christine Johnson

Norfolk,VA

Summary

Dynamic Senior Shift Manager at Club Demonstrations Services with a proven track record in team management and employee training. Enhanced customer satisfaction through effective complaint resolution and maximized productivity by implementing lean principles. Skilled in verbal communication and workplace safety, fostering a productive and safe environment for all staff.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Experienced with managing shift operations and supervising staff to ensure optimal performance. Utilizes strong leadership to maintain high standards and operational efficiency. Track record of effective communication and team collaboration.

Professional shift management expert with strong leadership skills and proven track record in team collaboration. Skilled in optimizing operational efficiency, managing staff, and ensuring high standards of customer service. Known for adaptability and reliable performance in dynamic environments. Focused on driving results and fostering positive work culture.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Senior Shift Manager

Club Demonstrations Services
15310 Barranca Parkway Suite 100
04.2021 - 11.2025

managing my team how to-set a cart and so the costumers can try the products for that day.

  • Kept employees operating productively and working on task to meet business and customer needs.
  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction.
  • Maintained a safe working environment by enforcing company policies, conducting safety inspections, and providing ongoing staff training on best practices.
  • Maximized productivity with well-planned daily task assignments and regular performance evaluations.

Transporter

MV Transit
428 18 TH Street Norfolk VA 23508
06.2011 - 08.2025
  • Operated various transportation vehicles to ensure timely and safe delivery of passengers.
  • Conducted routine vehicle inspections to maintain safety standards and compliance with regulations.
  • Coordinated schedules and routes to optimize transportation efficiency and service reliability.
  • Assisted in training new drivers on operational procedures and safety protocols.

Shuttle Bus Driver Campus

ODU
Norfolk, VA
09.2011 - 05.2025
  • Operated shuttle bus, ensuring timely transport for students and staff across campus.
  • Maintained vehicle cleanliness and functionality through regular inspections and reporting issues.
  • Assisted passengers with boarding, providing a safe and courteous travel experience.
  • Communicated effectively with dispatch to coordinate routes and manage schedules efficiently.

Prep Cook

ODU
Norfolk, VA
02.2010 - 03.2012
  • Prepared ingredients and assembled dishes following standardized recipes and portion control guidelines.
  • Maintained cleanliness and organization of kitchen equipment, ensuring compliance with health and safety standards.
  • Assisted in inventory management, tracking supplies to minimize waste and ensure timely replenishment.
  • Collaborated with culinary team to streamline meal preparation processes, enhancing overall kitchen efficiency.
  • Trained new staff on food preparation techniques and kitchen protocols, fostering a cohesive work environment.

CNA

Personal Touch Home Health Care
5425 Robin Hood RD Norfolk,VA 235.513
07.2005 - 03.2009
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

CNA

Chesapeake Health Care
748 Battlefield Blvd N Chesapeake VA 23320
09.2001 - 09.2004

CNA

Interim Home Health Care
6160 Kempsville RD Norfolk VA 23502
02.1998 - 03.2002
  • Trained and mentored new staff on best practices in patient care and safety protocols.
  • Implemented infection control measures, enhancing overall health standards within the facility.
  • Collaborated with multidisciplinary teams to create tailored care strategies for individuals.
  • Advocated for patient needs, fostering a supportive environment that promotes dignity and respect.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

In Home Health Care Services Inc.
5040 Corporate Wood Dr VA Bch 23462
01.1993 - 01.1998
  • Provided compassionate care to residents, ensuring comfort and safety in daily activities.
  • Assisted with daily living tasks, including bathing, dressing, and feeding patients.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Maintained accurate patient records and documentation to support care plans.

Education

Associate of Applied Science - Culinary Arts

Stop Vocational School OF Nurse Aide Training
2551 Almeda Ave Norfolk ,VA
12-2015

High School Diploma -

Matthew F, Maury High School
113 Shirley Ave
08-1974

Skills

  • Team management
  • Employee training
  • Sales strategies
  • Staff scheduling
  • Lean principles
  • Workplace diversity
  • Punctual and reliable
  • Workplace safety
  • Handling customer complaints
  • Verbal and written communication

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Accomplishments

  • Supervised team of [Number] staff member
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].

Timeline

Senior Shift Manager

Club Demonstrations Services
04.2021 - 11.2025

Shuttle Bus Driver Campus

ODU
09.2011 - 05.2025

Transporter

MV Transit
06.2011 - 08.2025

Prep Cook

ODU
02.2010 - 03.2012

CNA

Personal Touch Home Health Care
07.2005 - 03.2009

CNA

Chesapeake Health Care
09.2001 - 09.2004

CNA

Interim Home Health Care
02.1998 - 03.2002

CNA

In Home Health Care Services Inc.
01.1993 - 01.1998

Associate of Applied Science - Culinary Arts

Stop Vocational School OF Nurse Aide Training

High School Diploma -

Matthew F, Maury High School
Christine Johnson