Dynamic Supervisor with the Department of Homeland Security, skilled in operational compliance and team training. Proven track record in enhancing workflow efficiency and resolving conflicts, fostering a collaborative environment. Committed to continuous improvement and staff development, effectively managing resources to achieve organizational goals.
Overview
37
37
years of professional experience
Work History
Supervisor
Department of Homeland Security
Chicago, IL
04.2002 - 04.2016
Supervised daily operations to ensure compliance with federal regulations and policies.
Coordinated training programs for new team members to enhance operational efficiency.
Monitored workflow processes, identifying areas for improvement and implementing best practices.
Conducted performance evaluations to provide feedback and support staff development initiatives.
Developed schedules and assigned tasks to optimize resource allocation and productivity.
Collaborated with cross-functional teams to address operational challenges effectively.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Analyzed incident reports to identify trends and recommend preventive measures for future issues.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Com Ed
Specialist
University Park, IL
01.1979 - 06.1996
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Developed and maintained courteous and effective working relationships.
Education
Electrical Maintenance
Com Ed Vocation
Chicago, IL
07.1986
High School Diploma - General Studies
Crete-Moner
Crete, IL
05.1978
Skills
Operational compliance
Team training
Workflow optimization
Performance evaluations
Conflict resolution
Incident analysis
Staff development
Communication enhancement
Time management
Task scheduling
Problem identification
Safety compliance
Customer service
Training and mentoring
Goal setting
Continuous improvement
Team collaboration
Additional Information
I’ve had dogs all my life. Member of the Tinley Park Canine Campus. Looking to be of service and supplement my Social Security Income.