CHRISTINE LITTLE
Clifton Heights,PA
Summary
SME expertise evaluating documents and systems and initiated corrections in compliance with established standards. Detail-oriented Internal Auditor with well-established knowledge of control process validation.
Highly-motivated employee with attention to detail and taking on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Working effectively unsupervised and quickly mastering new skills.Known for productivity and efficiency for task completion. Skills include problem-solving ability, thoroughness, and commitment to the highest level of professional standards.
Overview
20
20
years of professional experience
Work History
SURGICAL SERVICES AUDITOR
MAIN LINE HEALTH
Newtown Square, Pennsylvania
07.2017 - 05.2025
- Responsible as the system transitioned into EMR with EPIC 3/3/2018. Worked on software build, SCUBA Supplies from prior legacy software ensuring all implants, supplies, equipment were addressed with chargeability, revenue code, and any applicable HCPC Code.
- Reviewed these daily in nightly reports the next day to return chargeability and correct charge code to be updated in supply file for supply chain as well as being listed correctly in EPIC ensuring compliance with healthcare regulations and standards.
- Analyzed EMR records and transactions for accuracy and completeness during audits.
- Collaborated with the various departments including OR, Surgi-Center, Endoscopy, Labor and Delivery, Cath Lab, and occasionally Interventional Radioligy. Establishing best practices to improvement of processes
- Developed action plans tailored to specific departmental needs and risks. Weekly calls with these departments to review all errors, including missing documentation issues, missing charges, EPIC errors. I would work closely with EPIC Analyst to resolve and also when there were opportunities to optimize workflow.
- Documented audit findings and communicated recommendations to management effectively.
- Supported training sessions for staff including our revenue cycle team, the department including managers, supervisors and staff on compliance with these updates.
- Member of our team would be manage the OPPS (Outpatient Prospective Payment System quarteryl and yearly updated) I would ensure that the various departments received up-to-date knowledge of regulations affecting auditing practices in healthcare.
- Ensured timely completion of all assigned tasks for end of month and fiscal year.
- Maintained confidentiality of company information obtained in audit assignments.
- Worked closely with management to discuss external audit results and action plans.
- Collaborated closely with other team members to develop effective audit plans. (Leadership, Supply Chain, and Compliance)
- Identified discrepancies in financial documents, investigated causes, and proposed solutions.
Operating Room Unit Secretary
Main Line Health System
Media, PA
11.2013 - 07.2017
- Managed DAILY OR schedule for patient in each room. Ensuring coverage for OR staff and Anesthesia.
- Prior to EPIC. Assisted in the preparation of medical charts to ensure everything was present from medical clearance, labs, and consents. Avoiding any errors including red rule.
- Processed incoming calls for add on cases, cancellations, or anything administrative and followed up with staff ensuring timely resolution.
- Participated in quality improvement projects to enhance unit efficiency and patient satisfaction.
Anesthesia Coordinator
Society Hill Anesthesia Consultants
05.2005 - 03.2013
- Coordinated schedule for Pain Management Services with the anesthesia providers and patients.
- Managed communication between anesthesia consultants and surgical teams records and ensured compliance with their health record and also billing requirements.
- Managed day-to-day operations of the department including staffing and assigning duties for coverage of the operating rooms, L&D, and other areas where staff would be needed to provide service for the patients.
- Ensured compliance with company policies and procedures related to reporting events as they occurred for quality reporting and compliance.
- Arranged on boarding and mentoring to newly hired employees with established staff so they were provided training and knowledge of various expectations, best practices and protocols to ensure the highest level of care was provided.
Skills
- Internal auditing
- Financial analysis
- Healthcare compliance
- EPIC charting
- Staff training
- Issue resolution
- Account reconciliation
- Business acumen
- Process evaluations
- Process improvement
- Team collaboration
- Software implementation
- Attention to detail
- Effective communication
- Problem solving
Affiliations
- Created Newsletter for Operating Room Staff
- Participated in events to raise awareness for Veterans, Domestic Abuse, and various charities including American Heart Association.
Accomplishments
- MAIN LINE HEALTHCARE recipient of Recognition Award on 5/4/2016 and 7/27/2016
- Role created for me when I went from Operating Room to Corporate Revenue Cycle.
Timeline
SURGICAL SERVICES AUDITOR
MAIN LINE HEALTH
07.2017 - 05.2025
Operating Room Unit Secretary
Main Line Health System
11.2013 - 07.2017
Anesthesia Coordinator
Society Hill Anesthesia Consultants
05.2005 - 03.2013
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