Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christine L Martin

Panama City Beach

Summary

Customer-focused professional with expertise in technical operations and system management. Proven track record in troubleshooting and maintenance, leading to enhanced customer satisfaction. Strong communication skills and adaptability drive results and support operational efficiency.

Overview

5
5
years of professional experience

Work History

Customer Service Specialist

Wawa Inc.
Wawa
03.2013 - 02.2018
  • Provided comprehensive customer service in high-volume retail, enhancing customer satisfaction and loyalty.
  • Balanced customer interactions with operational duties, ensuring efficient service during peak hours.
  • Operated POS systems, maintained inventory levels, and ensured a clean, welcoming store environment.
  • Managed food preparation, including sandwiches, specialty coffees, and baked goods.

Grocery Associate

Shoprite of Waretown
Toms River
09.2012 - 09.2013
  • Guided customers in locating products throughout the store to enhance their shopping experience.
  • Ensured product quality and safety standards, contributing to a positive shopping experience in a family-owned grocery chain.
  • Streamlined daily store operations by preparing deli items, assisting with deli orders, and efficiently restocking shelves.
  • Stocked shelves with merchandise following store guidelines.
  • Ensured cleanliness and organization in all store areas, contributing to a welcoming environment.

Education

High School Diploma - Business

Upper Darby Sr. High
Drexel Hill, PA
01-1975

Skills

  • Technical proficiency across platforms
  • Customer service and support
  • Client support strategies
  • Issue resolution
  • Time management
  • Adaptability
  • Team collaboration
  • Telephone etiquette
  • Order processing
  • POS systems expertise

Accomplishments

  • Certified Home Health Aide (CHHA)
  • Proficient in FAA National Air Traffic Control Computer Systems G5/9394 and G3, with hands-on experience in system operation, testing, troubleshooting, and maintenance
  • Experienced in Time Monitoring Computer Systems within the Casino Gaming Division, demonstrating adaptability across diverse technical platforms and environments

Timeline

Customer Service Specialist

Wawa Inc.
03.2013 - 02.2018

Grocery Associate

Shoprite of Waretown
09.2012 - 09.2013

High School Diploma - Business

Upper Darby Sr. High
Christine L Martin