CHRISTINE LOBERG
Salem,OR
Summary
Experienced administrative and data collection professional with extensive expertise in office operations, records management, and customer service. Highly skilled in data accuracy, property documentation, and process efficiency within government and private sector environments. Recognized for reliability, attention to detail, and ability to thrive in fast-paced, team-oriented workplaces.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Data Collector / Administrative Assistant III
Marion County Assessor’s Office
05.2024 - Current
- Collect and verify data on real and personal property for appraisal and valuation processes.
- Enter and maintain building permit and construction data in the CAMA system and other databases.
- Prepare and update property diagrams using software, applying algebra and geometry for area calculations.
- Verify sales data, income, and expense information through multiple channels.
- Create and maintain accurate appraisal cards, maps, and permit files for field assignments.
- Photograph and document property characteristics, ensuring confidentiality compliance.
- Provide administrative support, attend training sessions, and contribute to office-wide efficiency.
- Collaborate with staff, departments, and the public, emphasizing professionalism and customer service.
Claims Assistant
Farmers Insurance
12.2022 - 03.2024
- Processed auto estimates and coordinated payments for insureds, claimants, and vendors.
- Utilized multiple claims systems (Mainframe, Charlie, Trexo) to verify accuracy and resolve issues.
- Collaborated with adjusters and internal teams to ensure timely and accurate claim resolution.
- Cross-trained in medical and subrogation payments for departmental flexibility.
- Additional Relevant Experience
- Assisted in processing claims by verifying documentation and ensuring compliance with company policies
- Collaborated with team members to resolve customer inquiries and provide timely support
- Utilized claims management software to track submissions and update claim statuses
- Organized and maintained accurate records of submitted claims for efficient retrieval
- Supported senior claims specialists in investigating claim discrepancies and ensuring resolution
- Participated in training sessions to enhance understanding of claims procedures and best practices
- Managed a high volume of claims efficiently while maintaining attention to detail resulting in minimized errors and reworkings.
Closing Assistant
Guild Mortgage
01.2020 - 01.2022
- Coordinated closing documentation to ensure accuracy and compliance with regulatory requirements
- Streamlined communication between clients, lenders, and title companies to facilitate smooth transactions
- Reviewed loan files for completeness, identifying discrepancies and facilitating timely resolutions
- Managed electronic filing systems to maintain organized records and improve retrieval efficiency
- Assisted in preparing closing disclosures, ensuring alignment with federal guidelines and deadlines
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
- Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
- Supported a positive work environment through active collaboration with team members and contributing to office efficiency.
- Reduced errors in closing documents by diligently reviewing and verifying all information.
- Reviewed contract terms to identify any discrepancies or potential issues before proceeding with the closing process, avoiding last-minute complications or delays.
- Streamlined the closing process for faster turnaround times by maintaining organized documentation.
- Collaborated with title companies, attorneys, and lenders to ensure smooth closings for clients.
Audit Processing Specialist
Employers
01.2019 - 01.2020
Operations Administrator
Dunham Trust Company
01.2018 - 01.2019
Account Adjuster / Medical Records Clerk
Slocum Orthopedics
01.2017 - 01.2018
Processor
WHA Insurance Company
01.2015 - 01.2016
Revenue Audit Clerk
Rail City Casino
01.2014 - 01.2014
Bookkeeper / Customer Service
Kohl’s Department Store
01.2007 - 01.2012
Education
Bachelor's - Business
University of Phoenix
High School Diploma - undefined
Galena High School
01.2002
Skills
- Microsoft Office 365 proficiency (Word, Excel, Outlook, Teams)
- Strong written and verbal communication
- Data management and property record accuracy
- Customer service and interdepartmental coordination
- Organization, multitasking, and documentation precision
- Confidentiality and professionalism in public service environments
- Data cleaning
- Documentation skills
Certification
Property and Casualty Insurance License – WHA Insurance Company (2016–2018)
Timeline
Data Collector / Administrative Assistant III
Marion County Assessor’s Office
05.2024 - Current
Claims Assistant
Farmers Insurance
12.2022 - 03.2024
Closing Assistant
Guild Mortgage
01.2020 - 01.2022
Audit Processing Specialist
Employers
01.2019 - 01.2020
Operations Administrator
Dunham Trust Company
01.2018 - 01.2019
Account Adjuster / Medical Records Clerk
Slocum Orthopedics
01.2017 - 01.2018
Processor
WHA Insurance Company
01.2015 - 01.2016
Revenue Audit Clerk
Rail City Casino
01.2014 - 01.2014
Bookkeeper / Customer Service
Kohl’s Department Store
01.2007 - 01.2012
High School Diploma - undefined
Galena High School
Bachelor's - Business
University of Phoenix