Christine Luong

• Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
• Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
• Enhanced patient care through accurate and timely test results, utilizing advanced laboratory technologies.
• Completed comprehensive diagnostic testing of blood, urine and other body fluids.
• Streamlined laboratory processes by optimizing workflows and reducing turnaround times for critical test results.

• Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
• Established and upheld high standards, promoting great customer service and assistance to guests.
• Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
• Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
• Monitored safety procedures to ensure a secure environment for both guests and employees.
• Implemented successful strategies to increase customer satisfaction.
• Oversaw day-to-day operations of 55-room hotel with staff of 30 employees.
• Established a positive work culture that promoted teamwork, collaboration, and employee morale.
• Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
• Supervised team of 5 front desk agents and helped to resolve issues arising during shifts.
• Provided exceptional service and assistance to guests upon check-in.
• Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.

• Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
• Prepared reports to document laboratory results and findings.
• Operated highly specialized laboratory equipment to process specimens.
• Enhanced patient care through accurate and timely test results, utilizing advanced laboratory technologies.
• Worked effectively in fast-paced environments.
• Collaborated with physicians and other healthcare professionals to ensure appropriate test ordering and result interpretation.
• Followed safety protocols and precautions for safe and hazard-free work environment.
• Ensured compliance with regulatory requirements by maintaining thorough documentation of all laboratory procedures and results.

• Self-motivated, with a strong sense of personal responsibility.
• Learned and adapted quickly to new technology and software applications.
• Partnered with vendors and suppliers to effectively manage and budget.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Oversee the entire daily operations of several e-commerce websites and major marketplaces such as Amazon and Walmart.

Sourcing, purchasing, inventory and dropshipping.

Full e-commerce maintenance such as writing description of merchandise or items that are uploaded daily and making them available for purchase globally.

Making sure that listings contain keywords for better Search Engine Optimization to index higher on search engines such as Google.

Negotiate shipping rates with Fedex, UPS and DHL.

Packing and shipping domestic and international orders
Responsible for international customs clearance for all export orders.

Expert in shipping, advanced tracking and anticipating logistics for the fastest and shortest turnaround time for orders both domestic and globally.

Maintain strong personalized customer communications through email, text and calls making sure that customers are highly satisfied and happy with their orders.