Christine Mabry
Pulaski,VA
Summary
Dedicated Housekeeper skilled in maintaining cleanliness and guest satisfaction. Collaborates effectively with team members to uphold high standards. Experienced in executing core housekeeping tasks and utilizing professional products to ensure quality. Committed to enhancing guest experiences through thorough and meticulous cleaning practices.
Overview
17
17
years of professional experience
Work History
Housekeeper
New River Retreat
Draper, Virginia
05.2021 - 12.2025
- Cleaned and maintained guest rooms to ensure high cleanliness standards.
- Organized and restocked cleaning supplies to ensure seamless workflow.
- Reported maintenance issues to management for timely resolution.
- Assisted in laundry services, ensuring fresh linens for guests.
- Collaborated with team members to complete daily cleaning tasks, ensuring high standards of cleanliness.
- Followed safety protocols while using cleaning chemicals and tools.
- Delivered exceptional customer service to enhance guest satisfaction and contribute to positive guest experiences.
- Conducted deep cleaning tasks during off-peak times for thorough maintenance.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Regularly emptied trash receptacles in all areas of the property to maintain cleanliness and hygiene.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Assistant Cafeteria Manager
Pulaski County School District
Pulaski, Virginia
10.2015 - 09.2020
- Supported daily cafeteria operations and managed staff to ensure smooth service.
- Coordinated meal planning and menu development to align with nutrition guidelines and customer preferences.
- Ensured food safety compliance and maintained sanitation practices to uphold health standards.
- Trained new staff on food preparation and service procedures.
- Managed inventory control and ordering of kitchen supplies.
- Implemented cost-effective strategies for food production and service efficiency.
- Served as a liaison between kitchen staff and other departments to ensure efficient delivery of meals.
- Ensured that all products were stored properly according to temperature guidelines.
- Monitored inventory levels of food items to prevent shortages or over-ordering.
- Supervised the daily operations of the cafeteria including staff scheduling, ordering supplies, budgeting, and customer service.
- Trained new employees on food safety protocols and quality control standards.
- Ensured compliance with health department regulations for sanitation, safety and proper food handling practices.
- Revised recipes according to customer feedback and changes in ingredient availability.
- Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
Cashier
Stop In Food Stores
Dublin, va
10.2008 - 06.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions promptly, enhancing customer satisfaction in a busy convenience store.
- Maintained precise cash register balance each shift, ensuring accountability and trust.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers warmly, providing knowledgeable answers to inquiries about products and services.
- Assisted customers with product inquiries and recommendations.
- Handled returns and exchanges according to store policies.
- Collaborated with team members to maintain a clean work environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new cashiers on register operations and customer service standards.
- Stocked shelves with merchandise to ensure availability for customers.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Pulaski County High School
Pulaski, VA05-1997
Skills
- Customer service-focused
- Effective communicator
- Time management
- Detail-oriented
- Commercial and residential cleaning
- Residential cleaning
- Bathroom cleaning
- Hospitality background
- Dish preparation
Affiliations
- IM over my churches womens ministry
Timeline
Housekeeper
New River Retreat
05.2021 - 12.2025
Assistant Cafeteria Manager
Pulaski County School District
10.2015 - 09.2020
Cashier
Stop In Food Stores
10.2008 - 06.2015
High School Diploma -
Pulaski County High School