Christine Maravola
Los Angeles,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Skills
- Typing 70 wpm
- Microsoft Office Suite
- DCI - Client & Caregiver Management
- Relias - Caregiver Entry & Assign Training
- e-Verifile - Background Checks
- Guardian - Background Checks
- SalesForce - Initiating Calls, Post Updates Regarding Progress
- Customer Service - Troubleshoot issues with DCI and Caregivers
Work History
Administrative Coordinator
24 Hour Home Care
09.2023 - 12.2023
- Telephone contact with clients and caregivers regarding completing applications using DocuSign.
- Provide assistance to caregivers in regards to completing tax documents correctly.
- Arrange for potential caregivers to complete background check using Guardian website. Generate an authorization for background check completion, provide nearest locations that accepts accounts.
- Arrange for caregivers to complete background check using e-Verifile by providing application and then entering information into e-Verifile's website.
- Enter caregivers and clients into DCI for time management and into Relias for Orientation.
- Provide support to caregivers to download and install DCI and to access Relias.
- Create caregiver file and save appropriate documents into specified folders, upload to N Drive.
- Provide support to caregivers by entering past hours worked into DCI.
- Contact clients to ascertain if care is still needed in interim of awaiting IHSS approval.
- Request new authorizations from Insurance Companies.
RideW24 Administrative Assistant
24 Hour Home Care
10.2022 - 08.2023
- Ordered rides for hospital patients and clients using Uber and/or Lyft's websites.
- Troubleshoot issues regarding lost items, lost rider and incorrect destinations.
- Scheduled future rides for the following day.
Notary Public
Self Employed Services
02.2020 - 02.2024
- Administered oath to document signers to obtain affirmation of truth.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Examined documents for accuracy, completion and compliance before notarizing.
Caregiver
Senior Care
09.2014 - 09.2021
- Provided 24 hour care to a terminally ill family member
- Managed medication
- Assisted with daily living activities.
Administrative Specialist
UCLA
07.2006 - 08.2014
- Provided administrative support for five doctors
- Coordinated international and domestic travel/hotel accommodations
- Responded to calls from doctors, patients, hospitals, pharmacies and assisted accordingly
- Organized and managed all pre-site visits and site initiation visits with pharmaceutical companies (i.e., Pfizer, Genentech, Novartis, etc.), for the introduction of new trial medications
- Scheduled meetings, booked meeting rooms, prepared meeting agendas, set up projector, initiated teleconference connection when needed
- Managed reception activities including greeting visitors, answering phones and maintaining the front desk in an organized manner.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureWork from home optionHealthcare benefitsPersonal development programsPaid time off401k matchFlexible work hours4-day work weekPaid sick leaveLanguages
Spanish
Elementary
Education
No Degree - Microsoft Access
Venice Skills Center
Venice, CA 08.2024 - Current
No Degree - Microsoft PowerPoint
Venice Skills Center
Venice, CA 01.2024 - 06.2024
No Degree - Medical Terminology
Westchester-Emerson Community Adult School
Inglewood, CA 03.2024 - 06.2024
Software
Microsoft Office Suite
Direct Care Innovations
Relias
EVerifile
California Department of Social Services - Guardian Background Check
SalesForce
Timeline
No Degree - Microsoft Access
Venice Skills Center
08.2024 - Current
No Degree - Medical Terminology
Westchester-Emerson Community Adult School
03.2024 - 06.2024
No Degree - Microsoft PowerPoint
Venice Skills Center
01.2024 - 06.2024
Administrative Coordinator
24 Hour Home Care
09.2023 - 12.2023
RideW24 Administrative Assistant
24 Hour Home Care
10.2022 - 08.2023
Notary Public
Self Employed Services
02.2020 - 02.2024
Caregiver
Senior Care
09.2014 - 09.2021
Administrative Specialist
UCLA
07.2006 - 08.2014
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