Christine Maravola

• Maintained telephone communication with clients and caregivers to assist with completing applications via DocuSign.
• Assist caregivers in accurately completing tax documents.
• Coordinate caregiver background checks through Guardian and e-Verifile, generating authorization forms, providing location information, and entering required data into the platforms for processing.
• Enter caregiver and client information into Direct Care Innovations (DCI) for time management purposes and into Relias for orientation.
• Assist caregivers with downloading and installing DCI, and guide them in accessing Relias.
• Create caregiver files, organize and save relevant documents into designated folders, and upload them to the shared drive.
• Assist caregivers by accurately entering their previously worked hours into DCI.
• Reach out to clients to confirm if care is still required while awaiting IHSS approval.
• Request new authorizations from insurance providers.

• Coordinated transportation for hospital patients and clients through Uber and Lyft platforms.
• Resolve issues related to lost items, misplaced riders, and incorrect destinations.
• Coordinated and scheduled transportation for the following day.

• Administered the oath to document signers to verify affirmation of truth.
• Adhered to established protocols when notarizing documents, ensuring the verification of signatures and dates for compliance.
• Reviewed documents to ensure accuracy, completeness, and compliance with applicable requirements prior to notarization.

• Delivered comprehensive 24-hour care and support to a terminally ill family member, ensuring their comfort and well-being.
• Administered and monitored medication to ensure proper dosage and compliance with prescribed regimens.
• Provided support with daily living activities, promoting comfort and independence.

• Delivered administrative support to a team of five doctors, ensuring efficient workflow and organization.
• Organized and managed international and domestic travel arrangements, including hotel accommodations.
• Handled incoming calls from doctors, patients, hospitals, and pharmacies, providing appropriate assistance and resolution.
• Coordinated and oversaw all pre-site and site initiation visits with pharmaceutical companies, such as Pfizer, Genentech, and Novartis, to facilitate the introduction of new trial medications.
• Scheduled meetings, reserved meeting rooms, prepared agendas, arranged audiovisual equipment, and facilitated teleconference connections as required.
• Oversaw reception duties, including greeting visitors, answering phone calls, and maintaining an organized and professional front desk environment.

• Experienced in using UCLA BruinBuy for managing procurement processes and purchasing supplies.