Christine Marenco

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Collaborated with team members to improve overall service quality and guest experience.
• Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
• Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
• Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Provided exceptional customer service by promptly addressing guest needs and requests.
• Enhanced guest experience by providing prompt and courteous service during their visit.

Cleaned all rooms in lodge, assisted with daily laundry, and also in general area, hallways, bathrooms, grate room.