Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTINE MARIE WEBSTER

Midland,GA

Summary

Eight years of customer service/sales experience as well as an accomplished manufacturing planner in the aerospace industry, offering nearly five years of experience in helping to achieve successful program execution by providing proficient support in production/material planning of flight and ground support equipment hardware. Exceptional written and oral communication skills, priority management and multitasking.

Overview

16
16
years of professional experience

Work History

Senior Material Analyst

Pratt & Whitney
08.2023 - Current
  • Handling the entire process from creation to closure, including managing critical shortages.
  • Analyzed material requirements and inventory levels to optimize supply chain processes.
  • Collaborated with cross-functional teams to ensure timely delivery of components for military engine projects.
  • Developing and maintaining positive relationships with suppliers and ensuring timely delivery of goods and services.
  • Addressing and resolving issues related to purchase orders, shortages, and supplier performance.
  • Identifying opportunities to lower costs through strategic sourcing and supplier negotiations.
  • Working closely with internal teams (engineering, operations, planning) to understand needs and ensure alignment with business requirements.
  • Adhering to all standard work, purchasing policies, procedures, and processes.
  • Providing timely support for business reporting requirements and deliverables.
  • Participating in initiatives to improve procurement processes and supply chain efficiency.
  • Reduced material costs for the organization through strategic sourcing.

Administrative Specialist for Army Transition Assistance Program

Inverness Technologies
09.2022 - 08.2023
  • Providing professional customer service by determining client needs and solving problems.
  • Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
  • Enhanced team productivity by providing administrative support and coordinating daily operations.
  • Scheduling clients for services provided in TAP XXI.
  • Resolved customer concerns efficiently to promote satisfaction.
  • Maintained records in the Army Records Information Management Systems (ARIMS).
  • Monitoring and directing day-to-day operations of the front desk and lobby.
  • Directing clients to appropriate transition support agencies (VA, MTT, SRP, Transition, etc.)
  • Maintaining office workflow and resolving client and counselor scheduling problems related to services.
  • Assisting with coordinating the Center’s TAP XXI System access and work orders.
  • Monitoring/order recommending/receiving supplies and equipment and submitting external agency support requests (automations trouble tickets, printing).
  • Assisting with on-boarding and training of new employees.

Manufacturing Planner

Ball Aerospace Corporation
05.2017 - 03.2022
  • Primary duty is to oversee the manufacturing and delivery of kits of parts. This includes the following:
  • Anticipate program needs and expedite material and tooling needs for development, transition and production operations.
  • Review drawing BOMs for kitted materials and quantities.
  • Manage floor stock for program and participate in quarterly audits.
  • Provide status of material kits, fabricated piece parts, and minor subassemblies.
  • Schedule and coordinate manufacturing work centers.
  • Create and seek closure of material execution shop orders.
  • Expediting resolution of scheduling and resource conflicts to maintain production schedule.
  • Maintain strict adherence to business processes and government compliance.
  • Support multiple programs with the creation of purchase requisitions.
  • Provided support for Turnkey manufacturing in kit-fabrication, procurement, purchase requisition creation, and communication between supplier and engineer.
  • Collaborated with quality control and other staff to address production issues.

Sales Associate, Supervisor

Where the Buffalo Roam
06.2009 - 03.2016
  • Operated register for cash and credit card transactions.
  • Priced merchandise, stocked shelves, and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and store promotions.
  • Identified potential shoplifters.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash drawer.
  • Handled all customer relations issued in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them to locate items.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store’s core values.
  • Communicated clear expectations and goals to each new team member.
  • Provided feedback for performance evaluations.
  • Engaged with customers to build rapport and loyalty
  • Educated clients on current promotional offerings and products using persuasive selling tactics

Barista

Starbucks
07.2014 - 08.2015
  • Operated register for cash and credit card transactions.
  • Stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and store promotions.
  • Controlled line and crowd with quick, efficient service
  • Handled all customer relations issued in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Crafted specialty beverages in a swift and timely manner.
  • Received certification from training within a week.

Sales Associate

Jackalope and Company
06.2009 - 08.2011
  • Operated a cash register for cash and credit card transactions.
  • Stocked merchandise according to store merchandising layouts.
  • Took inventory of supplies.
  • Cleaned and organized the store and created visually appealing displays.
  • Informed customers of upcoming sales events and store promotions.
  • Identified potential shoplifters
  • Handled all customer relations issued in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them to locate items.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Engaged with customers to build rapport and loyalty
  • Educated clients on current promotional offerings and products using persuasive selling tactics

Education

Bachelor of Arts - English Literature

Colorado State University
Fort Collins, CO
01.2015

Skills

  • Procurement strategies
  • Material requirements planning
  • Adaptability and flexibility
  • Report writing
  • Strategic planning
  • Results-driven
  • Customer support
  • Attention to detail
  • Time Management
  • Networking & Rapport Building

Timeline

Senior Material Analyst

Pratt & Whitney
08.2023 - Current

Administrative Specialist for Army Transition Assistance Program

Inverness Technologies
09.2022 - 08.2023

Manufacturing Planner

Ball Aerospace Corporation
05.2017 - 03.2022

Barista

Starbucks
07.2014 - 08.2015

Sales Associate, Supervisor

Where the Buffalo Roam
06.2009 - 03.2016

Sales Associate

Jackalope and Company
06.2009 - 08.2011

Bachelor of Arts - English Literature

Colorado State University

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