Summary
Overview
Work History
Education
Skills
Accomplishments
Activities Leadership
Certification
Timeline
Hi, I’m

Christine Matias

Ewing,NJ
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Christine Matias

Summary

Experienced professional effective at managing difficult cases and making sound, educated decisions. Creative and practical problem solver. Dedicated to provide exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Overview

5
years of professional experience
1
Certification

Work History

New Jersey Courts

Probation Officer
03.2023 - Current

Job overview

  • Performed interviews with court users to determine the reliefs sought to ensure proper paperwork is distributed
  • Communicated with judges, attorneys, management, and community organizations
  • Conducted consent conferences for court users
  • Maintained compliance with all legal statutes, policies, and procedures
  • Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.

Enterprise Holdings

Manager in Training
09.2019 - 07.2021

Job overview

  • Utilized spreadsheets to track branch growth, sales, and income for the branch
  • Analyzed and audited rental agreements based on terms and conditions
  • Handled 150+ in bound calls along with face to face courtesy offerings with corporate, business, and retail clients
  • Implemented services that increased customer satisfaction
  • Accounted for increasing revenue per rental by selling additional products to clients
  • Participated in marketing outings with local businesses to create and generate new business.

Marshall's

Loss Prevention Detective
07.2021 - 02.2023

Job overview

  • Worked with detectives and criminal investigators to solve incidents of major thefts or other high profile retail crimes
  • Staged investigations and stings on retail employees suspected of committing theft or fraud at their own store
  • Reviewed surveillance footage, POS data, and video of clients operations for theft and operational deficiencies.

A Very Special Place

Individual Habilitation Specialist
05.2019 - 09.2019

Job overview

  • Promoted language development skills through reading and storytelling
  • Observed individuals to supply group leaders with feedback regarding potential learning blocks and opportunities for support
  • Supplied one-on-one attention to each individual, while maintaining overall focus on the entire group
  • Applied the positive reinforcement method to direct negative behaviors
  • Transported individuals on trips or community inclusion, as well as pick-up and drop offs.

NYS Dept of Corrections

Correctional Officer Trainee
02.2019 - 04.2019

Job overview

  • Certified in 9mm Glock 17 Handgun/ Remington Shotgun, and First aid/CPR
  • Completed hands-on training in Defensive tactics, Chemical Agents (CS gas and OC spray)
  • Competed training in report writing, concepts/issues, inmate supervision.

Executive Cellular Phones, T-Mobile

Mobile Expert
09.2018 - 02.2019

Job overview

  • Exceeded monthly revenue goals through acquiring new customer accounts
  • Maximized existing customers' accounts to identify revenue opportunities and excel in quality metrics
  • Assisted customers with service activations, changes and bill payments, responding to billing inquiries, equipment replacement, selling accessories, and processing price plan changes and upgrades
  • Worked with store management in opening, closing, and operating the retail facility
  • Delegated cash handling, inventory count, and deposits as governed by operations control standards.

Education

SUNY Canton
Canton, NY

B.S. from Criminal Investigation
05.2018

University Overview

  • Dean's List Fall 2017

SUNY Canton
Canton, NY

A.A.S. from Criminal Justice
12.2016

Skills

  • Interviews
  • Security Clearance
  • Problem Solving
  • Team Collaboration
  • Intake Procedures
  • Community Service Programs
  • Proficient in Microsoft Office Suite
  • Community Resources
  • Verbal and Written Communication
  • Clerical Support
  • Public Speaking
  • Community Outreach

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed large caseload of over 300 cases.
  • Achieved Deans List


Activities Leadership

  • President, Residence Hall Association, Canton, NY, Fall 2017, Fall 2018
  • President/Member, Outdoor Adventure Club, Canton, NY, Spring 2017, Fall 2018
  • Member, Caribbean United Club, Canton, NY, Spring 2016, Fall 2018
  • Member, Cheerleading Club, Canton, NY, Spring 2015, Fall 2018
  • Member, Student Activities Club, Canton, NY, Fall 2014, Fall 2018

Certification

● Mediation Certified, 2023

● OC Spray Certified, 2023

● Child Support Training, 2023

Timeline

Probation Officer

New Jersey Courts
03.2023 - Current

Loss Prevention Detective

Marshall's
07.2021 - 02.2023

Manager in Training

Enterprise Holdings
09.2019 - 07.2021

Individual Habilitation Specialist

A Very Special Place
05.2019 - 09.2019

Correctional Officer Trainee

NYS Dept of Corrections
02.2019 - 04.2019

Mobile Expert

Executive Cellular Phones, T-Mobile
09.2018 - 02.2019

SUNY Canton

B.S. from Criminal Investigation

SUNY Canton

A.A.S. from Criminal Justice

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Christine Matias