Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Christine McCarrick

Candia,NH

Summary

Accomplished Lead Medical Assistant with a strong background in medical office management and patient interaction. Proficient in electronic medical records systems and regulatory compliance within the healthcare sector. Experienced in leading teams of medical assistants to achieve operational excellence. Dedicated to improving patient experiences through effective communication and quality care.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Service Support Specialist

Thermo Fisher Scientific Inc.
Newington, NH
11.2006 - 07.2011
  • Acted as primary contact for service staff inquiries, ensuring timely and effective responses.
  • Delivered administrative support to enhance departmental processes and improve efficiency.
  • Maintained precise reporting and documentation for ongoing projects to ensure accuracy.
  • Collaborated across departments to facilitate smooth operations and communication.
  • Provided operational assistance to streamline workflow efficiency throughout the organization.

Customer Service Supervisor

Biodesign International
Saco, ME
06.2001 - 10.2006
  • Managed team of customer service representatives to deliver exceptional support.
  • Ensured delivery of high-quality customer service across all interactions.
  • Addressed complex issues to enhance resolution processes and customer satisfaction.

Store Manager

Wolf Camera and Video
Danville, CA
02.1996 - 01.2001
  • Managed daily operations to ensure efficiency and effectiveness.
  • Recruited, trained, and developed staff to enhance team performance.
  • Provided coaching and performance evaluations to foster professional growth.
  • Monitored and analyzed store performance metrics for continuous improvement.
  • Maintained store appearance and merchandising standards to attract customers.
  • Resolved customer inquiries and complaints to enhance satisfaction levels.
  • Conducted daily maintenance of equipment to ensure optimal functionality.

Department Manager

Walmart
Mililani, HI
01.1993 - 02.1996
  • Oversaw daily operations, ensuring compliance with company policies and regulations.
  • Monitored daily sales figures to assess customer buying trends.
  • Created monthly staff schedules to ensure sufficient coverage during peak hours.
  • Conducted regular performance reviews to evaluate employee development and progress.
  • Maintained accurate inventory records to optimize ordering and stocking.
  • Provided coaching and feedback to improve team performance and skills.
  • Managed maintenance and repair of all photo development equipment.

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Department Manager

Walmart
Scarborough, ME
01.1989 - 12.1992
  • Oversaw daily operations, ensuring compliance with company policies and regulations.
  • Monitored daily sales figures to assess customer buying trends.
  • Created monthly staff schedules to ensure sufficient coverage during peak hours.
  • Conducted regular performance reviews to evaluate employee development and progress.
  • Maintained accurate inventory records to optimize ordering and stocking.
  • Provided coaching and feedback to improve team performance and skills.
  • Managed maintenance and repair of all photo development equipment.

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Education

Certification - Medical Assistant

Hesser College
Salem
04-2012

High School Diploma -

Kennebunk High School
Kennebunk, ME
06-1986

Skills

  • Employee training and development
  • Customer service excellence
  • Team leadership and collaboration
  • Performance evaluation and feedback
  • Conflict resolution strategies
  • Data analysis and reporting
  • Visual merchandising techniques
  • Complaint resolution management
  • Employee scheduling and planning
  • Inventory management
  • Staff management and development
  • Operations management expertise
  • Merchandising strategy implementation

Certification

  • CMA (AAMA) Certification ID: 2447937

Volunteer Experience

  • Treasurer - Strawberry Hill Condo Association, Plaistow, NH - 2008-2016

Timeline

Service Support Specialist

Thermo Fisher Scientific Inc.
11.2006 - 07.2011

Customer Service Supervisor

Biodesign International
06.2001 - 10.2006

Store Manager

Wolf Camera and Video
02.1996 - 01.2001

Department Manager

Walmart
01.1993 - 02.1996

Department Manager

Walmart
01.1989 - 12.1992

Certification - Medical Assistant

Hesser College

High School Diploma -

Kennebunk High School