Christine Mcclain
Ellenwood,GA
Summary
Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record.
Overview
13
13
years of professional experience
Work History
Pharmaceutical Delivery Driver
Kinston Health Department
12.2006 - 09.2009
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Delivered rush merchandise on tight schedules to meet customer targets.
Independent Contractor Courier
Kinston County Hospital
05.1996 - 06.2000
- Quickly responded to customer inquiries to improve business relationships.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Documented pickups and deliveries and submitted reports after shift.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Communicated customer complaints, requests and feedback to company management.
Education
MBA - Accountant
Mercer University
Atlanta, GAHigh School Diploma -
JE Burke High School
Boston, MA12.2017
Skills
- Coordinating Efficient Routes
- Delivering Time-Sensitive Specimens
- Licensed Driver in state of Georgia
- Clean Driving Record
- Processing Samples
- HIPAA Compliance
- Message Delivery
- Delivery and Pickup
- Flexible Schedule
- Customer Service
- Critical Thinking
- Good Work Ethic
- People Skills
- Relationship Building
- Data Management
- Team Management
- Active Listening
- Planning & Organizing
- Problem Resolution
- Computer Skills
- Friendly, Positive Attitude
- Basic Math
- Team Building
- Reliable & Trustworthy
- Training & Development
- Organizational Skills
- Supervision & Leadership
- Delivery Payment Collection
- Pickup of Patient Documentation
- Licensed Driver in Georgia
Timeline
Pharmaceutical Delivery Driver
Kinston Health Department
12.2006 - 09.2009
Independent Contractor Courier
Kinston County Hospital
05.1996 - 06.2000
MBA - Accountant
Mercer University
High School Diploma -
JE Burke High School
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