Christine Merritt
Paulsboro,NJ
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
34
34
years of professional experience
Work History
Problem Merchandise Solver
Amazon
Swedesboro, NJ
10.2016 - 09.2023
- Identified and analyzed complex problems to develop effective solutions.
- Developed innovative strategies for resolving customer complaints and difficult situations.
- Created detailed reports outlining problem solving techniques used in specific cases.
Medical Assistant
Delaware Valley Urology
Mt Laurel, NJ
01.2007 - 09.2011
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
Customer Service Representative
Burlington Coat Factory Corporate Office
Burlington , NJ
01.1990 - 06.2006
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Some College (No Degree) -
Burlington County College
Pemberton, N.J.Skills
- Damage mediation
- Material Handling
- Inventory Tracking
- Order Fulfillment
- Logical reasoning
- Problem Identification
- Order Processing
- Customer service excellence
Timeline
Problem Merchandise Solver
Amazon
10.2016 - 09.2023
Medical Assistant
Delaware Valley Urology
01.2007 - 09.2011
Customer Service Representative
Burlington Coat Factory Corporate Office
01.1990 - 06.2006
Some College (No Degree) -
Burlington County College
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