Christine Mousaad
Marietta,GA
Summary
Experienced Compliance Analyst with a strong background in compliance auditing, risk assessment, regulatory documentation, and data security. Skilled in monitoring regulatory changes, identifying control gaps, and supporting compliance improvements across departments.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Compliance Analyst
BioReference Health
Elmwood Park, New Jersey
01.2022 - Current
- Monitored updates in regulatory requirements related to clinical testing and privacy, ensuring ongoing compliance with reporting obligations.
- Conducted detailed audits of internal systems and processes, identifying gaps and enhancing adherence to regulatory standards.
- Monitored and reported compliance metrics and performance indicators.
- Managed preparation and submission of regulatory filings and reports.
- Analyzed potential risk areas and developed mitigation strategies.
- Conducted due diligence on third-party vendors to ensure compliance with company standards.
- Advised on the compliance implications of new business initiatives and product launches.
- Led training sessions for staff on compliance practices and regulatory requirements.
- Performed regular compliance audits and presented findings to management, driving informed decision-making regarding compliance improvements.
- Facilitated communication between departments to uphold compliance standards.
- Established and maintained relationships with regulatory bodies and external compliance advisors.
- Drafted compliance reports using laboratory systems and internal tracking tools.
- Provided guidance on legal issues related to products or services offered by the company.
- Checked documents for compliance with regulatory standards and identified deficiencies. against compliance standards and communicated deficiencies to resolve issues.
- Completed in-depth examinations of financial information to detect compliance issues.
- Audited records for accuracy, completeness, and required supporting documentation.
- Participated in industry forums and workshops to stay informed on compliance best practices and emerging trends.
Senior Revenue Cycle Specialist
BioReference Health
Elmwood Park, New Jersey
10.2016 - 01.2022
- Audited payments from third-party payers to ensure accuracy of reimbursement amounts.
- Resolved billing inquiries from patients, payers, and internal departments to enhance communication and clarity.
- Produced accounting reports and offered targeted recommendations to optimize revenue performance.
- Developed financial analysis reports and presentations by applying acquired financial principles.
- Interpreted data on price and yield future investment-risk trends, economic influences and other factors affecting investment programs.
Senior Agency Manager
New York Life Insurance
New York, New York
09.2014 - 10.2016
- Directed agency operations for New York Life Insurance agent teams.
- Coached agents on sales practices, client meetings, and policy presentation.
- Recruited qualified candidates for New York Life Insurance agency growth.
- Monitored agent performance, licensing, and compliance requirements.
- Supported managers with training, feedback, and team development.
- Developed and implemented strategic marketing campaigns to increase brand awareness and customer loyalty.
Senior Case Manager
Hanleigh Insurance
Woodcliff Lake, New Jersey
03.2012 - 09.2014
- Collaborated with multi-disciplinary team during case conferences to enhance client care planning and track progression.
- Cooperated with local service providers, outreach workers, and case managers to streamline service facilitation for members.
- Conducted audits of objectives and case progression to ensure accountability within case management team.
- Maintained detailed documentation of all cases including progress notes, assessment results, referrals made.
- Protected patient data in alignment with HIPAA privacy protocols.
Medical Office Manager
Van Dorn Pediatrics
Alexandria, Virginia
08.2007 - 03.2012
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Resolved patient concerns with clear communication and professional care
- Trained staff on office procedures, phones, and patient service
- Facilitated vendor requests to maintain adequate inventory levels for office operations., supplies, and equipment needs
Education
Bachelor of Science - Health Care Management
George Mason University
Fairfax, VA05-2007
Skills
- Data security
- Compliance auditing
- Regulatory documentation
- Compliance training
- Risk assessment
- Compliance reporting
- Analytical reasoning
- Action planning
- Effective communication
- Data security
- Compliance training
Certification
- Certified in Healthcare Compliance (CHC) - In progress
Timeline
Compliance Analyst
BioReference Health
01.2022 - Current
Senior Revenue Cycle Specialist
BioReference Health
10.2016 - 01.2022
Senior Agency Manager
New York Life Insurance
09.2014 - 10.2016
Senior Case Manager
Hanleigh Insurance
03.2012 - 09.2014
Medical Office Manager
Van Dorn Pediatrics
08.2007 - 03.2012
Bachelor of Science - Health Care Management
George Mason University