Christine Erlano
Elmhurst,Ny
Summary
Hospitality professional with extensive experience in the industry. Proven ability to deliver exceptional guest experiences, improve operational efficiency, and foster positive team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Floor Manager
The Terrace and outdoor gardens at Edition Hotel
2023.06 - Current
- Conduct interviews and hire staff, assisted with the onboarding process
- Oversee hotel restaurant with focus on daily breakfast operation
- Training programs for new and existing staff, continuously improve training materials and methods
- Assist with payroll management
- Help with staff scheduling
Operations Manager
Casanela Restaurants
2022.01 - 2023.06
- Managed and optimized employee schedules while adhering to labor budget
- Conducted monthly inventory for CGS and managed budget and ordering processes
- Oversaw payroll process
- Led the recruitment process
- Developed and implemented training programs
Maitre D
SERRA BY BIRRERIA (EATALY FLATIRON)
2019.10 - 2022.01
Reservations/ Maitre D
Bahama Breeze Restaurant
2019.06 - 2019.10
F&B Concierge Attendant
Sheraton Valley Forge Hotel
2018.01 - 2019.01
Education
BACHELOR OF SCIENCE IN INTERNATIONAL TRAVEL AND HOSPITALITY MANAGEMENT -
LYCEUM OF THE PHILIPPINES UNIVERSITY
Skills
- Guest Services Excellence
- Team Management & Training
- Task Delegation
- Payroll Administration
- Quality Assurance
- Scheduling
- Inventory Management & Ordering
- POS Systems
- Employee Development
- Customer Relations
Certification
- Food Handler
Accomplishments
- Manager of the Year ( JF Restaurants year 2023)
Timeline
Floor Manager
The Terrace and outdoor gardens at Edition Hotel
2023.06 - Current
Operations Manager
Casanela Restaurants
2022.01 - 2023.06
Maitre D
SERRA BY BIRRERIA (EATALY FLATIRON)
2019.10 - 2022.01
Reservations/ Maitre D
Bahama Breeze Restaurant
2019.06 - 2019.10
F&B Concierge Attendant
Sheraton Valley Forge Hotel
2018.01 - 2019.01
BACHELOR OF SCIENCE IN INTERNATIONAL TRAVEL AND HOSPITALITY MANAGEMENT -
LYCEUM OF THE PHILIPPINES UNIVERSITY
- Food Handler
Similar Profiles
JOHN PAUL MORALEJAJOHN PAUL MORALEJA
Chef de Partie at The Abu Dhabi Edition-Alba Terrace RestaurantChef de Partie at The Abu Dhabi Edition-Alba Terrace Restaurant
Charlene WilliamsCharlene Williams
Licensed Practical Nurse at Elm Terrace GardensLicensed Practical Nurse at Elm Terrace Gardens
Temwanani KasambalaTemwanani Kasambala
Bellman at Abu Dhabi Edition HotelBellman at Abu Dhabi Edition Hotel