CHRISTINE NGUYEN

Escrow Assistant:

• Streamlined escrow processes by implementing efficient filing and tracking systems.
• Obtained documents such as proof of insurance and HOA statements.
• Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
• Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
• Prepared and delivered projected HUD-1 settlement statements to lender upon request.
• Supported team members in managing their workload, contributing to a more productive work environment.
• Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
• Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.

R.E Transaction Coordinator:

Communication: Keeps everyone updated on the transaction's progress and acts as a liaison between buyers and sellers

• Documentation: Ensures all necessary documents are gathered and submitted, and that all documents have the correct signatures and dates
• Scheduling: Schedules appointments, inspections, and events related to the closing process
• Contracts: Prepares contracts and ensures escrow documents are completed
• Repairs: Assists with negotiating and completing repairs
• Database: Enters client information into the client database system and keeps it up to date
• Deadlines: Meets all critical deadlines
• Regulations: Adheres to all necessary regulations and ensures file compliance
• Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.

• Process Conventional, VA, FHA, Non-QM purchase and refinance loans, work directly with mortgage brokers and LO on a daily basic. Maintain open communication with loan officers, borrowers, underwriters, escrow, title and funding to facilitate loan closing from application to completion. * Prepare file by reviewing loan application, clarifying or obtaining additional information. * Confirm loan application information by mailing verification forms, contacting verification sources. * Prepare files for underwriting. * Be able to comply with underwriter's conditions. * Re-verification of fee and confirmation of information with escrow. Responsible to review LE/CD, update fees to assure cash back to borrower at closing not to exceed guidelines or borrower has sufficient funds to close. Prepare file and send back to underwriter when receive all PTD conditions. Once underwriter provides final approval, complete pre-close process and send to closing for CD and docs out. Communicated with all parties during the process, update them loan status and request items needed to meet COE date. Maintain customer confidence by keeping loan information confidential.

• .Review FHA, VA and Conventional loan files and determine what documentation is required to meet investor guidelines
• Communicate and respond to clients, Loan officers, Sale Managers. Build collaborative relationships with sale partner, provide best advice to ensure a seamless experience throughout the process
• Utilize pipeline reports to effectively manage loans and prioritized daily workflow
• Request, organize, and process loan documentation and independently submitting files to Underwriting monthly
• Successfully manage a full pipeline, month over month
• Consistently exceed monthly funding goals
• Maintain current knowledge of guidelines and loan programs
• .Accomplish and achievement: Top Producer Award in the Region for 2021 and 2022

• Reviewed loan files to ensure they meet program guidelines to proceed with an approval
• Ensured loan files meet specific closing dates and/or schedule closing dates with Escrow & Title
• Review, examining and underwriting loans to ensure soundness, business value and compliance with Bank and Investor standards
• Review, evaluate and synthesize data to ascertain loan viability and identify risk issues and potential fraud
• Evaluate debt ratio, loan-to-value ratios, credit score, property valuation and various other factors
• Assist in identifying, recommending and/or negotiating alternative loan requirements, funding and/or loan- structuring solutions
• Provide input on new and/or existing Underwriting processes, procedures and/or approaches
• Review, inspect and validate complex Loan Applications for completeness, accuracy and soundness
• Underwrite loans in compliance with internal and regulatory guidelines
• Receive and respond to calls (from Borrowers and loan officers) regarding loan products and programs
• Make decisions that require consideration and evaluation of learned departmental protocol and acceptable practices
• Resolve complex Underwriting situations by applying rules and specific parameters
• Excellent problem-solving skills
• Coordinated all phases of the Multiple Listing Service; processing listing information, ensuring date integrity, post listings and other related responsibilities
• Create and maintain Agent listed files
• Design marketing flyers, e-flyers, brochures, etc
• Maintained marketing tracking of listed properties

• Review FHA, VA and Conventional loan files and determine what documentation is required to meet investor guidelines
• Communicate and respond to clients, Loan officers, Sale Managers
• Build collaborative relationships with sale partner, provide best advice to ensure a seamless experience throughout the process
• Utilize pipeline reports to effectively manage loans and prioritized daily workflow
• Become proficient with document management system and update all information appropriately and accurately in system
• Consult with Loan Processing Manager weekly on loan status and prioritize workflow accordingly