Retiree with a strong work ethic and years of disciplined experience, ready to provide support in a part time position that would benefit from attention to detail and dedication.
Overview
11
11
years of professional experience
Work History
Event Brand Ambassador
Various Staffing Agencies
01.2023 - Current
Support Staff with 40+ conventions and events at Denver Convention Center
Provided valuable information to attendees about convention programming, increasing awareness of scheduled events and activities.
Contributed to team success by consistently meeting or exceeding assigned performance metrics during convention events.
Collaborated with event staff to ensure smooth operations, improving overall guest satisfaction.
Assist attendees as they com to retrieve badges and materials
Event Usher
Denver Performing Arts Complex
12.2022 - Current
Supported event organizers in maintaining a smooth flow of activities and minimizing disruptions.
Received consistent positive feedback from supervisors for exemplary performance in ushering duties.
Maintained clean and organized seating areas to provide a pleasant environment for event attendees.
Assisted disabled guests with accessibility needs, ensuring their comfort throughout events.
Enhanced guest experience by efficiently directing attendees to their designated seats.
Managed ticket scanning duties, verifying valid entry access for each attendee and preventing unauthorized entries.
Sales Support Specialist
Overland Storage/Tandberg Data
01.2014 - 01.2023
Expedited product delivery times for enhanced customer satisfaction through close coordination with supply chain partners.
Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues related to products, services, and orders.
Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
Participated in sales strategy meetings to provide valuable input resulting in the development of innovative approaches to reach target audiences.
Managed customer accounts, responding to inquiries and resolving customer service issues
Assisted customers with sales needs such as inventory and shipping questions.
Education
Associate of Arts - Business
Front Range Community College
Westminster, CO
Skills
Strong customer service and verbal skills
Proficient with computers and data entry
Prompt and Reliable
Works well unsupervised
Courteous and Professional demeanor
Emergency response readiness
Venue navigation
Time management mastery
Customer Engagement
Timeline
Event Brand Ambassador
Various Staffing Agencies
01.2023 - Current
Event Usher
Denver Performing Arts Complex
12.2022 - Current
Sales Support Specialist
Overland Storage/Tandberg Data
01.2014 - 01.2023
Associate of Arts - Business
Front Range Community College
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