Cynthia Flanagan
Idaho Falls,ID
Summary
Reliable Administrative Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
MICHAEL J. FLANAGAN
Nashville, TN
08.2005 - 02.2018
- Assist clients as needed
- Scheduling attorney meetings, client conferences, and court reporters
- Composing legal documents such as summonses, subpoenas, motions, orders, and briefs
- Maintain files and records so they remain updated and easily accessible
- Sort and distribute incoming mail and prepare outgoing mail
- Undertake basic bookkeeping tasks and issue invoices, checks etc
- Assist in office management and organization procedures
- Monitor stocks of office supplies and reorder as needed
- Assist in making travel arrangements and booking venues for conferences and events
- Perform other office duties as assigned
- Previous work experience includes, bank teller, collections, legal assistant, cashier and customer service clerk, sales, data entry, and gymnastics instructor.
- Organized files for court proceedings.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Filed documents with courts on behalf of attorney.
- Scheduled all appointments, appearances and briefings.
- Created, indexed and maintained client binders.
- Screened telephone calls and forwarded to appropriate departments.
- Arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Conducted daily accounting on finances, deposits and safe.
- Obtained signatures from attorneys for legal documents.
- Supported team of [Number] attorneys in practice of [Type] law.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Developed and maintained filing and retrieval systems.
- Received and placed telephone calls to clients and prospective clients.
- Assisted attorneys in collecting employment, medical and other records.
- Prepared for trials, conducting legal research and drafting pleadings.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Supported partners and associates in areas of appellate and complex commercial litigation.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Arranged rapid office equipment repair and maintenance with vendors.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Bachelor of Science - Psychology, Sociology And Office Management
05.2016
Associate of Science - General Studies
2010
Skills
- MS Word, MS Excel, MS PowerPoint, MS Access, Word Perfect
- Self-motivated, detail oriented, organized, prompt, and efficient with the ability to multi-task while
- Staying focused to achieve goals in a timely manner
- Excellent interpersonal skills, values being part of a team and works well in groups as well as
- Disciplined and motivated to work alone, effective problem solving skills
- Ability to maintain professional attitude as well as being understanding of client/customer needs
- Professional and Courteous
- Verbal and Written Communication
- Office Equipment Operation
- Multitasking and Time Management
- Appointment Coordination
- Microsoft Office Suite
- Strong Organizational Skills
- Confidentiality and Data Protection
- Multi-Line Telephone Systems
- Judgment and Decision Making
- Accounting and Bookkeeping
- Payment Distribution
- Organizing and Categorizing Data
- Fast Learner
- Data Entry
- Relationship Building
- Document Sorting
- Problem Solving
- Spreadsheet Tracking
- Account Investigation
- Cloud-Based File Management
- Highly Efficient and Productive
- Order Placement
- Database Maintenance
- Administrative Procedures
- Customer Service
- Critical Thinking
- Microsoft Office
- Cleaning and Sanitizing
- Invoice Processing
Accomplishments
Gold Medalist in the 1987 Junior Olympics (Southeast Division) Girls Gymnastics Team
Certification
Excel (10+ years)
MICROSOFT OFFICE (10+ years)
MS Access (2 years)
MS Excel (10+ years)
Additional Information
- Authorized to work in the US for any employer
Timeline
Administrative Assistant - MICHAEL J. FLANAGAN
08.2005 - 02.2018
Middle Tennessee State University - Bachelor of Science, Psychology, Sociology And Office Management
Nashville State Community College - Associate of Science, General Studies