Cretia White
Topeka,KS
Summary
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Valeo Healthcare
01.2002 - Current
- Handled multifaceted clerical tasks (e.g., data entry, filing, customer service and scheduling) as the assistant to the Director of Mental Health Programs and Diversion Supervisor Services.
- Coordinated luncheons, maintained and ensured the attendance of mandatory training for staff.
- Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
- Communicated effectively with multiple departments and agencies in the community to plan meetings and prepare lunches for those meetings. Established strong relationships to gain support and effectively achieve results.
- Scheduled interviews and put together interview packages for interviewees as well as scheduling and enrolling interviewees to take computer assessments at time of interview.
- Helped Human Resource run references checks on new applicants.
- Entrusted to check supervisor’s emails in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared discharge letters for Crisis Case Managers.
- Developed training attendance spreadsheet, Spreadsheet that kept track of when staff completed training, and when the next training was due.
- Developed innovative PowerPoint presentation used by the Director of Mental Health Services to train agencies in the community on mental illness.
- Received Crisis Diversion Department Eagle Award, (Staff that has demonstrated outstanding leadership abilities, has established themselves as an excellent role model and team player).
- Oversee Harvester Orders for Crisis Department as well as two other programs.
- Prepare purchase order for payment for Harvesters.
- Run monthly and quarterly reports in the Credible Program that the agency uses.
- Take minutes for department meetings.
- Learned schedulers program Intime to help cover in the scheduling office when needed.
Education
OTAP (Office Training Assessment Program) -
Topeka, KSSkills
- Office management
- Computer Skills: MS Word, MS Outlook, MS Publisher, MS Excel, MS Access, MS Viso, MS PowerPoint, Lotus, Windows
Accomplishments
My longevity, I have been as the same company since 2001
Certification
Microsoft Excel 2016 Level 3
Microsoft Powerpoint 2021/365 Level 2
ServSafe Certification
QPR Suicide Prevention Gatekeeper Training
Timeline
Administrative Assistant
Valeo Healthcare
01.2002 - Current