Aracely Herrera
Will County Veterans Assistance Commission
Joliet,IL
1
Certification
2027
years of professional experience
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Work History
Administrative Assistant
9 Months- Managed phone inquiries from clients to deliver timely information and support
- Coordinated call routing to enhance communication flow
- Scheduled appointments for clients
- Managed outgoing and incoming mail effectively
- Maintained organization of office supplies
- Facilitated translation services for clients to ensure clear understanding during interactions
- Assisted with pantry inventory management
- Update Demographics
- Performed office cleaning to maintain a tidy environment
Deputy Clerk
2 Years 2 Months- Processed court filings and maintained accurate case records for courthouse operations.
- Assisted judges, attorneys, and the public with docket information and case status.
- Prepared court calendars, hearing notices, and clerk documents for daily proceedings.
- Translated and entered courtroom minutes to ensure accurate legal records.
Medical Receptionist
8 Months- Greeted patients at Duly Health and Care front desk with professional courtesy.
- Verified patient demographics and insurance information during registration.
- Scheduled appointments using EHR and provider calendars.
- Verified insurance information for accurate processing. Checked in patients, answered phones, scheduled appointments, organized lunch, translated, collected demographics, disbursed mail, printed faxes
Receptionist
1 Year 4 Months- Greeting patients
- Checking patients in and out.
- Verified patient insurance details to confirm coverage ahead of appointments.
- Schedule patients
- Faxed, copied, and scanned documents to ensure accurate patient records management.
Receptionist
7 Months- Welcomed patients at front desk with a friendly demeanor. at Physicians Immediate Care front desk with professional, friendly service.
- Scheduled patient appointments and managed daily check-in workflow.
- Verified insurance, updated patient demographics, scheduled appointments, checked in patients, answered phones, translated for non-English speaking patients
- Answered multi-line phone calls and routed inquiries to proper clinic staff.
Receptionist
10 Years 4 Months- Answered telephones, directed calls, and took messages to ensure effective communication.
- Maintained and updated filing systems, sorted incoming mail, and prepared outgoing mail to support office operations.
- Copied, sorted, and filed records of office activities and business actions to ensure organized documentation.
- Operate office machines, such as scanners, voicemail system and personal computers.
Sales Associate
4 Years 2 Months- Achieved sales goals by actively promoting additional items to customers during transactions. within certain limits, such as adding on items to increase items per transactions!
- Delivered exceptional customer service to enhance customer satisfaction
- Processed new accounts by explaining benefits of today's purchases
- Met and greeted customers, addressing their needs and desires for events
Clerk
Education
Upper secondary education
High school diploma
Skills
Report preparation
Confidential information handling
Medical Records (10+ years)
Front desk operations (10+ years)
Microsoft Excel
File organization
Windows
Tech assistance experience
Team Work
Medical office experience
Attention to detail
Spanish (10+ years)
Legal documentation
Record keeping
Document preparation
Clinic experience
Microsoft Word
Correspondence management
Microsoft Office
Computer operation
Legal administrative experience
Administrative expertise
Customer service
Reliability
Fluent Spanish speaker
Calendar management
Problem-solving
Clerical experience
Court hearing scheduling
Office Administration
Order placement
Epic
Appointment scheduling
Office management
Fluent
Insurance Verification (Less than 1 year)
Extensive medical office experience
Scanning
Office equipment routine maintenance
Front desk operations
HIPAA
Microsoft Outlook
Payment processing
Insurance verification
Patient interaction
Medical records
Faxing
Spanish
Filing court documents
Greeting customers
Phone answering
Client support
Office supply management
Customer service (10+ years)
Phone triage
Medical Scheduling
Document management
Client phone interaction
Law office
Filing
Demographic updates
Records management
Call management
Data entry
Scheduling
Effective communication
Office organization
Bilingual communication
Document scanning
Reporting documentation
Time management
Multi-line phone proficiency
Office operations
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
Certification
Driver's License, CPR Certification
Languages
Bilingual, Spanish
Timeline
Administrative Assistant
Will County Veterans Assistance Commission
01.2026 - CurrentRead More
Deputy Clerk
Will county courthouse
11.2023 - 01.2026Read More
Medical Receptionist
Duly Health and Care
04.2023 - 12.2023Read More
Receptionist
Physicians immediate care
12.2021 - 04.2023Read More
Receptionist
Womens Healthcare of Illinois
05.2021 - 12.2021Read More
Receptionist
Fresenius Kidney Care
01.2011 - 05.2021Read More
Sales Associate
Macys
11.2006 - 01.2011Read More
Clerk
Read More
Upper secondary education
Read More
High school diploma
Read More