Kimberly Englett
Center Point,AL
Overview
6
6
years of professional experience
2009
2009
years of post-secondary education
Work History
Administrative Assistant
Corporate inventory inc.
Trussville, Alabama
02.2024 - 02.2026
- Managed daily office operations and maintained organized filing systems.
- Coordinated meetings and scheduled appointments for team members.
- Assisted with inventory management and maintained accurate records.
- Communicated effectively with clients to address inquiries and provide support.
- Processed incoming correspondence and distributed materials to relevant departments.
- Prepared reports and documentation for internal meetings and reviews.
- Utilized office software to create presentations and manage data efficiently.
- Supported team projects by collaborating with colleagues on various tasks.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Facilitated communication between different departments within the organization.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Compiled data from various sources into organized reports for review by management team.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Drove customer feedback to deliver information to management for corrective action.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted visitors and provided general information about the company.
- Conducted research on various topics as requested by management.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Assistant Manager
Dominos Pizza Inc.
Trussville, AL
04.2020 - 03.2025
- Supervised daily operations to ensure efficient workflow and managed inventory levels and ordered supplies for seamless operations.
- Supervised daily operations to ensure efficient workflow and service quality.
- Managed inventory levels and ordered supplies for seamless operations.
- Scheduled employee shifts to maintain adequate staffing during peak hours.
- Assisted in resolving customer complaints and ensuring satisfaction with services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on promotional strategies to attract new customers.
- Conducted regular inspections of equipment to ensure proper functioning and safety.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Implemented quality control measures to uphold company standards.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
Assistant Manager
Raindrop Carwash
Trussville, AL
02.2023 - 02.2024
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained and mentored staff on customer service and carwash procedures.
- Managed inventory levels and ordered supplies for seamless operations.
- Implemented quality control measures to uphold company standards.
- Created and managed budgets for travel, training, and team-building activities.
- Proposed or approved modifications to project plans.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Produced thorough, accurate and timely reports of project activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Assigned work and monitored performance of project personnel.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Reviewed completed work to verify consistency, quality, and conformance.
- Scheduled employee shifts to maintain adequate staffing during peak hours.
- Assisted in resolving customer complaints and ensuring satisfaction with services.
- Conducted regular inspections of equipment to ensure proper functioning and safety.
- Collaborated with management on promotional strategies to attract new customers.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Pennfoster High Schools
Scranton, PASkills
- Office software
- Inventory management
- Report preparation
- Data entry
- Customer service
- Team collaboration
- Scheduling appointments
- Conflict resolution
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Staff training
- Performance evaluation
- Project coordination
- Schedule management
- Policy and procedure modification
- Expense reporting
- Complex Problem-solving
- Report transcription
- Labor relations
- Proposal writing
- Data entry documentation
- Videoconference preparation
- Tech-Savvy
- Report writing
- Clerical support
- Customer relations
- Report development
- Filing
- Quickbooks
- Recruiting
- Database management
- Team bonding
- Multi-task management
- Calendaring
- Prioritization
- Customer and client relations
- Account balancing reconciliation
- QuickBooks expert
- Credit checks
- Proofreading
- Computer proficiency
- Administrative improvement
- Office management
- Executive management support
- Report analysis
- Professional and polished presentation
- Conflict mediation
- Critical thinking
- Writing reports
- Attendance records preparation
- Contract negotiation expertise
- PeopleSoft HRMS
- Human resource laws
- Mail distribution
- Verbal communication
- DBMS
- Information security
- Records management systems
- Technical support
- [Language] fluency
- Administrative operations
- Coordination
- Appointment scheduling
- Reception oversight
- Correspondence writing
- Meeting arrangements
- Memo preparation
- Typing proficiency
Languages
English
Full Professional
Timeline
Administrative Assistant
Corporate inventory inc.
02.2024 - 02.2026
Assistant Manager
Raindrop Carwash
02.2023 - 02.2024
Assistant Manager
Dominos Pizza Inc.
04.2020 - 03.2025
Pennfoster High Schools