Christine Paparelli
PRESTON,CT
Summary
Driven Pharmacy Technician with over 40 years of experience and proficiency in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
44
44
years of professional experience
Work History
Pharmacy Technician
Utley & Jones Pharmacy Inc
05.1979 - 10.2023
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Resolved third-party billing, computer system and customer service issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Counted prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Bookkeeper
Utley & Jones Pharmacy Inc
05.1979 - 10.2023
- Maintained and processed invoices, deposits, and money logs.
- Posted daily receipts and payments.
- Set up in house charge accounts and billing
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Accounts Receivable Clerk
Utley & Jones Pharmacy Inc
05.1979 - 10.2023
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Maintained account accuracy by reviewing and reconciling insurance payments monthly.
Education
High School Diploma -
Norwich Free Academy
Norwich, CT06.1981
Skills
- Pharmacy Records Management
- Updating Medication Histories
- Patient Confidentiality
- Assisting Pharmacists
- Preparing Bubble Packs
- Answering Customer Questions
- FDA and HIPAA Compliance
- Insurance Claim Processing Software
- Cash Register Operation
- Profile Updating
- Demographic Profiling
- Prescription Preparation
- Secure Drug Inventory
- Mathematical Aptitude
- HIPAA
- Prescriptions Management
- Payment Processing
- Advanced Math Skills
- Microsoft Word and Excel experience
- QS-1 (Red Sail) Pharmacy software
Timeline
Pharmacy Technician
Utley & Jones Pharmacy Inc
05.1979 - 10.2023
Bookkeeper
Utley & Jones Pharmacy Inc
05.1979 - 10.2023
Accounts Receivable Clerk
Utley & Jones Pharmacy Inc
05.1979 - 10.2023
High School Diploma -
Norwich Free Academy
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