- Animal Care
- Personal Development and Self-Improvement
Christine Paul
Brazoria,TX
Summary
I was raised in the Brazoria countryside surrounded by horses and a wide variety of animals, which sparked a life long passion for animals. This passion led me to gain hands-on experience in the pet industry through work with the SPCA, grooming salon, and providing reliable pet sitting services. For the past 4 years i have been a dedicated Petco associate, working across all departments with a specialization in aquatic care and reptile care. I have extensive experience maintaining both freshwater and saltwater aquariums, caring for reptiles, small animals and educating customers on proper habitat setup, nutrition and long term animal care. Customer service has always been a priority for me and I take pride in building trust with pet parents by providing knowledgeable and compassionate guidance and a positive in store experience. I am eager to expand my professional network and continue growing my career with PetSmart where i can contribute my skills and collaborate with a strong team and further support responsible pet ownership. At home, i continue to expand my knowledge by caring for 4 dogs, aquariums, several reptiles and a few hamsters.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
Petco Animal Supplies Stores Inc.
11.2021 - Current
- Assisted customers in selecting appropriate pet supplies, enhancing customer satisfaction and engagement.
- Maintained clean and organized sales floor, ensuring optimal product presentation and accessibility.
- Collaborated with team members to achieve daily sales goals, fostering a supportive work environment.
- Provided product knowledge training to new associates, improving overall team performance and service quality.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Child Caregiver
Self-employeed
2018 - 2020
- Communicated effectively with parents regarding children's progress and behavior.
- Organized recreational outings, promoting social skills and physical activity among children.
- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Cashier
BootBarn
2016 - 2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Provided exceptional customer service, fostering a welcoming shopping atmosphere.
- Assisted in inventory management by restocking merchandise and organizing displays.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to achieve sales goals and improve store performance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Kennel Technician
SPCA
2014 - 2016
- Monitored animal health and behavior, ensuring well-being and safety of all kennel occupants.
- Maintained cleanliness of kennels, adhering to sanitation protocols for disease control.
- Assisted in feeding and administering medications to dogs and cats as directed by veterinarians.
- Trained new staff on proper handling techniques and kennel management procedures.
- Identified behavioral issues in animals, collaborating with team to implement corrective measures.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Kept animals clean and free of contaminants to promote optimal health.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Education
GED -
West Columbia High School
West Columbia, TxSkills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Flexible schedule
- Money handling
- Product knowledge
- Phone etiquette
- Time management
- Reliability and punctuality
- Store opening and closing
- Stocking and receiving
- POS system operation
- Sales expertise
- Product recommendations
- Independent judgement
- Shelf stocking
- Positive customer engagement
Interests
Timeline
Retail Sales Associate
Petco Animal Supplies Stores Inc.
11.2021 - Current
Child Caregiver
Self-employeed
2018 - 2020
Cashier
BootBarn
2016 - 2017
Kennel Technician
SPCA
2014 - 2016
GED -
West Columbia High School