Summary
Overview
Work History
Education
Skills
Timeline
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Christine Prescott

Hampstead,NH

Summary

Knowledgeable Implementation Manager with more than 16 years of experience driving critical planning and deployment. Researched approach to assessing installation, maintenance and troubleshooting barriers to determine corrective action. Comprehensive resource for managing implementations throughout lifecycle. Extensive oversight for documentation to streamline setup and preservation processes.

Overview

25
25
years of professional experience

Work History

Senior Implementation Manager

Aetna
07.2021 - Current
  • Balanced client needs with internal resource availability, optimizing allocation of team members to maximize productivity without compromising quality.
  • Mentored junior implementation managers in best practices for managing projects and clients, strengthening overall team performance.
  • Supported successful system integrations by working closely with technical teams to troubleshoot issues and address client concerns promptly.
  • Streamlined implementation processes by identifying and resolving bottlenecks, leading to more efficient project timelines.

Implementation Manager

Aetna
07.2018 - 07.2021
  • Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation teams efforts.
  • Collaborated with team to cultivate resources and reference material for technical installation, troubleshooting and maintenance.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Optimized resource allocation by accurately forecasting workload demands based on historical data analysis and current trends.
  • Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.

Sergeant

United States Army Reserve
12.1998 - 12.1999
  • Trained and mentored personnel in combat operations and tactics.
  • Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
  • Established a strong team dynamic within the platoon through effective communication and leadership strategies.
  • Coordinated successful missions through effective communication with adjacent units, higher headquarters, and support elements.
  • Enforced technical and tactical training standards to accomplish unit mission objectives.
  • Communicated with command centers to develop and execute tactical plans.
  • Veteran of Operation Enduring Freedom, Bagram Afghanistan

Education

Bachelor of Science - Public Health

American Military University
Charles Town
06.2020

Skills

  • Project Planning
  • Knowledge management
  • PRINCE2 Methodology
  • Operational Reporting
  • Project Leadership
  • Project lifecycle management
  • Problem-Solving
  • Multitasking
  • Problem Resolution
  • Analytical and Critical Thinking

Timeline

Senior Implementation Manager

Aetna
07.2021 - Current

Implementation Manager

Aetna
07.2018 - 07.2021

Sergeant

United States Army Reserve
12.1998 - 12.1999

Bachelor of Science - Public Health

American Military University

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Christine Prescott