Managed high volume of incoming and outbound calls
Provided direct support to families of loved ones struggling with substance use
Developed and sustained trusting relationships with interventionists, referents and aftercare program facilities for continued patient care
Established relationships pre-admission with client check in calls for extra support
Coordinate in and out of state travels
Approved insurance policies prior to admission and submitted all forms for direct access
Provide consultations with all walk-in guests
Systemized 36 rooms for appropriate client placement
Consistent, operative communication with all departments, including providing daily updates in morning clinical meetings as the appointee of the Admissions/Coordinator department.
Site Supervisor/Program Coordinator
Meridian Behavioral Health
Saint Paul
10.2017 - 04.2021
Supervised facility, including but not limited to hiring, coaching/ training, payroll, scheduling, team update and building meetings, as well as providing 24-hour on-call staff support
Overlooked daily reports, including compliance and clinical data required by government regulations, HIPPA policies, DAANES, and accurate documentation in EMR system
Assisted with all non-clinical assessments, scheduled Rule 25's, collaborated with county and commercial funding, case managers, law officials, and clinical providers in order to assist with intake and discharge planning
Educated and built trusting relationships with referents and outside providers to ensure the specific needs of the LBGTQ+ community were properly executed.
Events Coordinator/ Bartender
Cozzie's Tavern & Grill
Stillwater
05.2016 - 10.2017
Temporary position where I assisted on the successful opening of what has been voted one of Stillwater's best restaurants
Scheduled and supervised special events such as weekly musicians, volleyball, bean bag and broom ball leagues
Responsible for social media marketing and online communication
Bartended during fast-paced weekend hours as well as maintained inventory and restocking orders.
Sales Representative and Coordinator
Graphi Studio
Oakdale
11.2011 - 11.2016
Developed secure business relationships with high profile photographers while managing 400 South Central active accounts
Evaluated, consulted and provided sales building recommendations to clients that would elevate their websites, sales revenue, goals, and product strategy
Provided online software webinars and screen sharing trouble shooting
Conducted large public product detail presentations and arranged/attended dinner engagements with globally acclaimed photographers during US traveling trade shows
Met Italy's expected Revenue goals and received generous bonuses for Increased sales by 10- 15% over each prior-year period.
Timeline
Admissions Coordinator - Gateway Detox
01.2022 - 12.2023
Site Supervisor/Program Coordinator - Meridian Behavioral Health
Inpatient Rehabilitation Clinician at Ascendant New York Alcohol Detox and Addiction TreatmentInpatient Rehabilitation Clinician at Ascendant New York Alcohol Detox and Addiction Treatment