Hanna Mathis
Waynesville,NC
Summary
Detail-oriented HR professional skilled in employee records management, payroll administration, and conflict resolution. Proven ability to streamline processes and maintain confidentiality in sensitive information.
Overview
9
9
years of professional experience
Work History
Admissions Coordinator
Maggie Valley Health and Rehabilitation
Maggie Valley , NC
03.2025 - Current
- Coordinated admissions process for new residents at Maggie Valley Health and Rehabilitation.
- Maintained accurate resident records in electronic health systems and databases.
- Communicated effectively with families regarding admission requirements and procedures.
- Collaborated with healthcare teams to ensure smooth transition for incoming residents.
- Answered application and enrollment inquiries from public via telephone or email.
- Completed document faxing, bookkeeping and accurate filing.
- Handled insurance claim duties and verified that each met standards of admissions.
- Facilitated decision-making meetings with admissions committee, presenting candidate files for review.
- Managed sensitive information with discretion and in compliance with confidentiality policies.
Admissions/HR Assistant
Maggie Valley Nursing And Rehabilitation
Maggie Valley, North Carolina
02.2023 - 03.2025
- Same experience and duties previously listed.
Admissions/HR Assistant
Maggie Valley Health and Rehabilitation
Maggie Valley, North Carolina
06.2019 - 11.2021
- Managed employee records and maintained confidentiality of sensitive information.
- Supported recruitment efforts by scheduling interviews and communicating with candidates.
- Updated HR databases and ensured accurate employee information management.
- Handled employee inquiries regarding benefits, policies, and procedures effectively.
- Collaborated with team members to streamline HR processes and improve efficiency.
- Maintained compliance with labor laws and organizational policies in daily operations.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Initialized background checks for potential new hires.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
- Created and maintained internal job descriptions and postings to accurately reflect roles.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Assisted with payroll preparation by collecting timekeeping information and processing reports.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
- Managed confidential employee information with discretion and integrity.
- Updated HR databases with employee changes in position, salary, and personal information.
- Responded to internal and external HR-related inquiries or requests.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Answered questions regarding salaries, benefits and other pertinent information.
- Examined employee files to answer inquiries for assistance with personnel actions.
- Gathered personnel records from other departments or employees.
Activities Assistant
Maggie Valley Nursing And Rehabilitation
Maggie Valley, North Carolina
02.2018 - 06.2019
- Assisted residents with daily living activities and personal care needs.
- Planned and organized engaging recreational programs for residents.
- Collaborated with nursing staff to ensure resident well-being and safety.
- Maintained accurate records of resident participation in activities.
- Supported staff in managing daily schedules and activity setups.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained records of all activity participation.
- Participated in special events such as birthday celebrations, holiday parties.
- Upheld positive quality of life standards for residents of all ability levels.
- Organized special trips for residents and accompanied groups throughout each excursion.
Administrative Assistant
Maggie Valley Nursing And Rehabilitation
Maggie Valley, North Carolina
06.2017 - 02.2018
- Coordinated communication between patients, families, and healthcare providers.
- Maintained accurate patient records and confidential information.
- Supported daily operations by organizing office supplies and equipment.
- Handled incoming calls and directed inquiries to appropriate departments.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
High School Diploma -
Pisgah High School
Canton, NC 05-2006
Some College (No Degree) - Medical Billing And Coding
Haywood Community College
Clyde, NCSome College (No Degree) - Medical Assisting
Haywood Community College
Clyde, NCSome College (No Degree) - Radiology Tech
Southwestern Community College
Sylva, NCSkills
Employee records management
- Admissions process
- Insurance verification
- HR database management
- Payroll administration
- Admissions coordination
- Personnel records management
- Human resources administration
- Personnel records maintenance
- Human resources support
- Administrative support
- Compensation/payroll
- Maintaining files
- Payroll processing
- Employee engagement
- Administrative assistance
References
References available upon request.
Timeline
Admissions Coordinator
Maggie Valley Health and Rehabilitation
03.2025 - Current
Admissions/HR Assistant
Maggie Valley Nursing And Rehabilitation
02.2023 - 03.2025
Admissions/HR Assistant
Maggie Valley Health and Rehabilitation
06.2019 - 11.2021
Activities Assistant
Maggie Valley Nursing And Rehabilitation
02.2018 - 06.2019
Administrative Assistant
Maggie Valley Nursing And Rehabilitation
06.2017 - 02.2018
High School Diploma -
Pisgah High School
Some College (No Degree) - Medical Billing And Coding
Haywood Community College
Some College (No Degree) - Medical Assisting
Haywood Community College
Some College (No Degree) - Radiology Tech
Southwestern Community College