Christine Reid
Rockford,IL
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Catering Manager
ASM Global
Rockford, IL
10.2021 - Current
- Managed food and beverages for BMO Center, Coronado Theatre, and Davis Park.
- Assisted clients in menu development.
- I write contracts for the client using Microsoft and Excel programs, and I collect payments.
- I control the ordering of food and beverages for the venues from multiple food and beverage facilities.
- I'm responsible for staffing, training, and scheduling a full staff of bartenders, hostesses, and catering employees.
Catering Manager
Morrison Living Management Company
Rockford , IL
05.2019 - 09.2021
- Established relationships with vendors to secure competitive prices on supplies needed for catering projects.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Managed all aspects of catering operations, including planning, budgeting, and execution for events of varying sizes.
- Organized staff scheduling and trained new employees on food safety practices.
- Managed inventory levels of food supplies required for upcoming catered events.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw the design and update of catering menus and promotional materials, ensuring they reflect current offerings and trends.
- Led team meetings to discuss upcoming events, delegate tasks, and address any concerns or challenges.
- Trained new employees to perform duties.
President
Sister's Food Service
Rockford, IL
03.2008 - 03.2019
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Identified new opportunities for growth, expansion, and diversification.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reviewed legal documents related to business operations.
- Monitored progress by establishing plans, budgets and measuring results.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained relationships with existing clients by providing superior customer service.
Skills
- Menu development
- Contract management
- Inventory management
- Event planning
- Staff training
- Budgeting
- Lead database management
- Confidentiality handling
- Invoice processing
- Spreadsheet creation
- Microsoft Office Suite
- Scanning documents
- Phone reception
- Proofreading documents
- Scheduling appointments
- Maintaining records
- Email management
- Meeting coordination
- Database maintenance
- Expense reporting
- Workload management
- Document management
- Typing speed
- Office supply management
- Scheduling and calendar management
- Policy enforcement
- Mail processing
- Information protection
- Filing systems
- Microsoft office
- Travel arrangement coordination
- Data entry
- Billing and invoicing
- Office equipment
- Document control
- File organization
- Calendar management
Timeline
Catering Manager
ASM Global
10.2021 - Current
Catering Manager
Morrison Living Management Company
05.2019 - 09.2021
President
Sister's Food Service
03.2008 - 03.2019