CHRISTINE REMMELE
Altamonte Springs,FL
Summary
Results-driven administrative and operations professional skilled in high-volume data entry and effective conflict resolution. Proven ability to maintain precise records while ensuring compliance with regulations. Aiming to leverage these competencies in a Claim Assistant role to enhance operational efficiency and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Operations & Field Manager
Panoramic Home Solutions, LLC
Winter Park, USA
01.2020 - Current
- Executed hands-on residential property repairs, maintenance, and remodeling projects as a skilled handywoman.
- Evaluated property conditions on-site to accurately determine project requirements, estimate material costs, and verify repair scopes.
- Managed full-cycle bookkeeping and accounts receivable/payable.
- Primary point of contact for clients, managing communications from project intake through final inspection, and resolving service disputes.
Engagement Marketing Specialist
Independent Contractor
, Nationwide
01.2009 - 03.2020
- Coordinated communication and logistics for large-scale corporate product activations, enhancing brand visibility and consumer engagement.
- Developed targeted marketing strategies for diverse client projects.
- Created engaging content for digital platforms and social media channels.
- Compiled and managed consumer data profiles in compliance with regional data regulations, ensuring accuracy and reliability for marketing strategies.
- Conducted market research to identify emerging trends and customer needs.
Leasing Consultant
Mid-America Apartments
Orlando, USA
03.2018 - 04.2019
- Managed administrative intake, documentation verification, and account maintenance for a large portfolio of 2,000+ residents.
- Securely audited legally binding contracts, verified policy terms, and processed initial financial deposits and rent revenue.
- Served as the front-line point of contact for resident disputes, executing professional conflict resolution to de-escalate issues and mitigate risk.
- Input real-time operational updates, case notes, and detailed incident descriptions into internal databases with high accuracy.
Office Manager
Sharon Rodriguez, RN
Altamonte Springs, USA
06.2011 - 08.2014
- Managed daily office operations and coordinated scheduling for nursing staff.
- Coordinated the primary master calendar, intake scheduling, and dispatch of incoming/outgoing documents, maintaining accuracy and efficiency in operations.
- Streamlined administrative operations by overseeing daily data migrations for secure electronic medical record (EMR) software, ensuring data integrity and accessibility.
- Oversaw patient records and ensured compliance with health regulations.
- Assisted in budgeting and financial tracking for office expenses.
Education
Bachelor of Arts - Psychology
University of Central Florida
Orlando, FLMaster of Public Administration -
Old Dominion University
Norfolk, VASkills
- Operational Logistics
- Project Documentation
- Cost Analysis
- Property Evaluation
- Compliance Maintenance
- Contract/Policy Review
- Data entry accuracy
- Record Accuracy
- File Auditing
- CRM Databases
- EMR Systems
- Microsoft Office Suite
- Calendar Management
- Conflict Resolution
- Multichannel communication
- Vendor Liaison
- Problem Solving
Timeline
Operations & Field Manager
Panoramic Home Solutions, LLC
01.2020 - Current
Leasing Consultant
Mid-America Apartments
03.2018 - 04.2019
Office Manager
Sharon Rodriguez, RN
06.2011 - 08.2014
Engagement Marketing Specialist
Independent Contractor
01.2009 - 03.2020
Bachelor of Arts - Psychology
University of Central Florida
Master of Public Administration -
Old Dominion University